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Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC

Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC


PHSA Corporate

British Columbia


You have experience working in mental health, supporting addictions patients and want to make a difference during the opioid crisis. The Provincial Health Services Authority (PHSA) is seeking a Mental Health and Addictions Crisis Intervention Specialist to collaborate with frontline staff who are supporting clients across the province. You will focus on responding to British Columbia’s public health emergency in order to support the emotional wellbeing and psychological safety of frontline healthcare workers. Specifically, you will support health care professionals and other community care providers, who are experiencing exponential distress and mental health concerns.

What you’ll do

  • Provide one-to-one and group support following critical incidents, overdoses and deaths by coordinating and delivering customized flexible psychosocial outreach support services that help promote resilience and emotional wellness.
  • Develop and facilitate skill-based training and education related to psychological first aid such as grief and loss workshops, road to mental health readiness training, managing human responses to trauma, dealing with critical incident stress and vicarious trauma.
  • Provide individual and community defusings and debriefings immediately following an incident or in follow-up. Applies trauma informed care in response to grief and loss, traumatic deaths and critical incidents, and effectively manages emotionally charged situations in rapidly changing environments.
  • Collect qualitative and evidenced-based data for research and evaluation with the goal of informing future interventions.
  • Provide ongoing communication and recommendations to Mobile Response Team (MRT) Leadership.
  • Comply with MRT policy and protocols related to safety and weekly reporting.


What you bring


  • Bachelor’s degree specializing in areas such as Social Work, Nursing, Mental Health, Addictions, or Public Health, plus a minimum of five (5) years of recent and related experience working with clients in the field of crisis response, mental health and addiction.
  • Addiction experience and CISM (Critical Incident Stress Management) is preferred
  • Knowledge and understanding of the dual public health crisis of overdose and COVID-19. Knowledgeable in the delivery of critical incident response and crisis management. Experience in providing leadership and/or coaching in diverse and complex work environments.
  • Ability to self-direct, work well independently and multi-task in challenging work environments.
  • Proficiency with Microsoft Office and other software applications.
  • Valid B.C. Driver’s License required and ability to travel regularly.



Skills & Knowledge

  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.


Job Type: Casual
Salary Range:
$67,864 - $97,555 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
This position is deployed across the province, it can be positioned any place
Closing date:
Applications Accepted until Position is Filled
Requisition #


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.