Skip to main content

More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Benefits Reconciliation Clerk, Payroll (Casual)

Job Summary:

Under general supervision and in accordance with established procedures, timeframes and various collective agreements, the Benefits Reconciliation Clerk performs a variety of payroll duties such as the reconciliation of benefits and general deductions to provider statements, ensuring timely remittance of premiums and deductions, maintaining employees records on benefit payments, keying deduction and benefits adjustments, providing information to staff and outside sources (CRA, Union Associations, HBT, PBC), applying and administering interpretations of various collective agreement provisions regarding benefit information and performing other related duties as required.

What you'll do

In accordance with the Mission, Vision and Values, and strategic directions of BC Clinical & Support Services (BCCCS), the position promotes a safe environment for patients, residents, families, visitors and staff.   

  • Process group documents for billable services, adjustments, refunds and payments by performing duties such as determining if source documents are billable or non-billable following established procedures to ensure correct accounts and /or services are billed and grouping documents into appropriate batch sizes in order to create batch control totals.
  • Reconcile designated accounts by performing duties such as matching information such as payments received, refunds and invoices issued, identifying differences, tracing reasons for differences and preparing adjustment information such as vouchers and credit balance refunds to rectify the differences as required.
  • Bill self-pay patients, sundry accounts and a variety of provincial and/or federal agencies such as the Worker’s Compensation Board by performing duties such as verifying accuracy of charges, investigating bills to be sent to patients to determine whether the patient is eligible for provincial health coverage, completing supporting documentation prior to billing, posting billing information such as charges for patient medical agency accounts to the accounts receivable ledger.
  • Prepare, batch and input data utilizing a computerized database program by performing duties such as creating batch control totals for cross referencing once the batch is inputted to ensure services rendered by departments are inputted into the computerized accounts receivable system, inputting data from source documents and checking manually entered data against original source documents to detect input errors and taking corrective action according to established procedures.  
  • Make adjustments to billing information by methods such as processing additional information obtained from sources such as patients, other departments, interface reports and departmental staff, inputting changes into the computerized database system as required and forwarding discrepancies to the Manager, Accounting & Patient Accounts as required.
  • Process payments by performing duties such as receiving payments, entering information into cash receipts journal, balancing and summarizing journal and receivable accounts by matching and checking payments received against invoices and posting from journal to accounts receivable ledger.
  • Follow-up on delinquent accounts by performing duties such as requesting reports of overdue accounts, initiating and responding to correspondence and telephone inquiries from patients, billing agencies, insurers and departments, sending out reminders, re-billings or other appropriate correspondence and tracing accounts by investigating returned mail to determine new billing address.     
  • Maintain departmental filing system by performing duties such as sorting and filing correspondence such as vouchers and invoices and retrieving files for information as requested.
  • Maintain extended care patient trust accounts, requests and receives deposits, processes charges and prepares patient trust account statements as required.
  • Perform other related duties as assigned.

You have

  • Grade 12, successful completion of a recognized payroll course and three years’ recent related experience
  • Or an equivalent combination of education, training and experience.

You can

  • Communicate effectively both verbally and in writing.
  • Deal with others effectively.
  • Physically carry out the duties of the position.
  • Organize work.
  • Operate related equipment.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.

Job Type: Casual (Casual is defined as on call with no guaranteed hours. Shifts can be called out via short call [1-5 hours of notice] or pre-booked.)

Location: 1795 Willingdon Avenue, Burnaby

Closing date: Open until filled

Hours of work: 0800-1600

Reference number: 091950E

What we do

Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and strive to create a safe, inclusive and welcoming environment.

A Day In The Life At PHSA

Passion: A Day in the Life of PHSA