Community Transition Team Systems Navigator
BC Mental Health & Substance Use Services, BC

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Join our multi-disciplinary team of passionate and committed professionals working to support clients with complex mental health and/or substance use in the crucial weeks and months after release from a correctional centre. As a member of the Community Transition Teams, you will play a key role as a CTT System Navigator linking clients to mental health and substance use services, providing focused rehabilitative support services, and bridging the gap between correctional institutions and communities, as well as between formerly incarcerated clients and the communities in which they live. To learn more about the important work we do watch our video (https://www.youtube.com/watch?v=Ye325fLCgJQ).

This position will be remote initially for approximately three months. The work location will change to an on-site location to be determined within the Fraser Region.

What you’ll do

• Work from a culturally informed, client-centered, client-choice based care model to coordinate referrals to care, especially primary care and social supports. Work with Indigenous partners and with the FNHA in partnership and the best interests of the clients and families. Where clients have complex or unique needs, facilitates holistic care planning, proactively engages with and coordinates inputs from a range of different service providers, influences health and community care providers and leverages existing service providers to bridge health and social offerings, support of the community and to ultimately support the best outcomes for clients. Referrals may support access to counselling services, income assistance, housing, legal support, food, education, immigration support, employment training, disability assistance, clinical case management, mental health and addictions services.
• Participate in care coordination meetings and multidisciplinary case conferences as needed to support client access to care. Network with service providers and builds collaborative relationships to support care planning.
• Work alongside community members, community service providers and health service professionals to engage in community capacity building efforts with a focus on supporting and expanding local service options and to support service enhancements.
• Providesbrief supportive counselling and information services to clients. Establish trust, confidentiality, credibility with community members, reviews referral information and case histories, interviews service providers, referral agents and other sources, determines risk factors for threats of harm to self and others, mental health issues and substance misuse. Maintain knowledge of various care pathways, service options and care providers across the province to facilitate accurate information provision and referrals.
• Research educational programs, services, practices and professional literature for application to local context. Maintains current knowledge of local related resources. Stay informed on best- and emerging practices related to this patient population.
• Maintain records in accordance with established procedures and policies, and prepare/maintain statistical data, correspondence reports and other documentation, as required. Provide an ongoing commitment to client services and continuous improvement to ensure enhanced client services and that services are provided in most effective way.

What you bring           

• Master’s Degree in Social Work or Behavioural Science from a recognized program.
• Minimum one (1) year of recent related clinical experience working with complex care individuals with significant mental health, substance use issues and/or cognitive limitations; must include experience in trauma informed, culturally sensitive and gender affirming service delivery. 
• Demonstrated systems thinking skills attained either from university level systems course(s) and/or experience
• Knowledge of and commitment to strengths-based, client-centred practice.
• Knowledge of community development, community health agencies and services.
   

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Job Type: Regular, Full- Time (1.00 FTE)
Wage: $40.53 to $50.62 per hour.
Location: This position will be remote initially for approximately three months. The work location will change to an on-site location to be determined within the Fraser Region.
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 0800-1600.
Requisition # 133809

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

Please note the internal job posting will no longer be accessible after the expiry date of October 14, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.