Skip to main content

More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Indigenous Care Coordinator, Forensic Psychiatric Hospital, BC Mental Health & Substance Use Services – Coquitlam, BC

Indigenous Care Coordinator
BC Mental Health & Substance Use Services

Coquitlam, BC


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What you’ll do

  • Establish effective working relationships with community based agencies and health care providers who provide services for Indigenous communities to facilitate accessible and effective culturally safe, trauma informed client and family care.
  • Using current best evidence, assesses advocates and provides recovery-oriented interventions to forensic patients and their families via culturally safe, trauma informed educational and therapeutic individual/group programs Maintains current knowledge and awareness of trends and activities in clinical practice including individual counselling methods, family therapy and group dynamics.
  • Based within Rehabilitation Services, the Indigenous Care Coordinator connects with all treatment teams to advocate for and ensure the needs of self-identifying Indigenous patients are acknowledged and met though the care-planning process. Documents all patient related activities according to professional practice standards and BCMHSUS policies and procedures.
  • Work in collaboration with other disciplines to develop and maintain a list of general and Indigenous community based agencies relevant to the needs of our clients, providing liaison services as required. Identifies clients' and family’s needs for services and makes appropriate referrals, or develops alternate strategies for client support, education and follow-up care.
  • Promote a culturally sensitive and trauma informed approach to working with patients who self-identify as Indigenous through the fostering of supportive, collaborative therapeutic relationships. Prepare and participates in opportunities to educate patients, families, supporters, students, staff and community partners. Provide information to patients, families and communities regarding the provision and access to culturally safe, trauma informed mental health and substance use care programs and services.


What you bring



  • Pursuant to section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.
  • Bachelor’s degree in a relevant Health or Social Sciences discipline.
  • Two years related experience working in a health care environment that includes experience counselling individuals and families and group work or an equivalent combination of education, training and experience.
  • Comprehensive understanding and experience delivering culturally safe, trauma informed care.
  • Eligible for registration with designated professional regulatory body.



  • Knowledge of federal, provincial, territorial, regional and Indigenous organizations mandated to provide mental health and substance use care services.
  • Knowledge of and experience with Indigenous centered care and unique needs of Indigenous populations and health services, in alignment with Paige’s Story (2015) and the Truth and Reconciliation Call To Action report (2015).
  • Knowledge of specific resources for Indigenous patients and families, i.e., First Nations Health Authority, Métis Family Services, Vancouver Aboriginal Child and Family Services Society and other delegated Aboriginal child and family services, Community Health Centre’s/Clinics on and off reserve, etc.
  • Comprehensive knowledge of Indigenous history, cultures, communities, cultural interference, social determinants of health, and Indigenous health policy and direction.


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.



Job Type: Temporary, Full- Time until September 22 2023 (1.00 FTE)
Wage: $31.99 to $39.98 per hour
Location: 70 Colony Farm Road, Coquitlam, BC V3C 5X9
Applications will be accepted until position is filled
Hours of Work: Monday- Friday;
08:30 - 16:30
Requisition # 132442



***For details about this role, relocation assistance eligibility,  please contact Kelly Hull, Talent Acquisition Advisor for more details:***



What we do


BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.


BCMHSUS is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of September 9th, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.