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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Manager, Clinical Services, Red Fish Healing Centre, BC Mental Health and Substance Use Services - Coquitlam, BC

Manager, Clinical Services, Red Fish Healing Centre
BC Mental Health & Substance Use Services 
Coquitlam, BC

 

Are you an allied health leader looking for a new and exciting position? If so, please check out this employment opportunity!


What you’ll do

  • Direct the strategic planning process and coordinates the process of operational planning across the assigned clinical program in collaboration with the Director. Integrate specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality management initiatives.  
  • Oversee and coordinate on-going program team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving, conflict resolution and collaboration by arranging and facilitating meetings and in-services; review team policies and procedures, revise documents, and develop new policies and procedures; select and utilize outcome measures, implement new approaches to care, and evaluate effect of changes in patient centered care practice; compose semi-annual and annual reports; and consult with team and collaborate with other Clinical Services  Managers and the Director regarding efficiency of processes and procedures and changes in policies and procedures to ensure streamlined, effective and patient/family centered practices.
  • Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.  Define an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints. Develop, recommend, implement and evaluate staffing patterns, rotations and vacation schedules to ensure staffing to meet patient needs.
  • Provide leadership to staff through collaborative coaching, guiding and modeling key behaviours and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Foster partnerships and establish systems that ensure seamless client flow.
  • Ensure that human resource plans address the recruitment and retention issues for the program.  Create, implement and evaluate an effective workforce plan for the program in collaboration with key partners and stakeholders that ensure the availability of adequate staff within the context of operational demands and environmental and resource constraints.

What you bring

  • A level of education, training and experience equivalent to a Master’s Degree in Nursing or a related health profession from an accredited University.  Plus a minimum of seven years recent related clinical experience including two years working in a managerial/leadership capacity in a clinical setting. Current practicing registration with a relevant professional association.
  • Solid clinical knowledge of the designated patient population(s).
  • Strong skills in clinical and operations management. 
  • Demonstrated ability to lead teams and to promote teamwork.
  • Ability to prioritize and manage multiple tasks and projects. 
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

 

Job Type: Regular, Full- Time (1.00 FTE)

Salary Range: $96,429 - $138,617 / year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 2745 Lougheed Hwy, Coquitlam, BC V3C 4J2
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0800-1600.
Requisition # 134887

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

What we do


BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

 

Please note the internal job posting will no longer be accessible after the expiry date of October 31, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.