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Coordinator, Health Emergency Management BC

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The Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA embodies values that reflect a commitment to excellence. These include:  Respect people • Be compassionate • Dare to innovate • Cultivate partnerships • Serve with purpose.

Coordinator, Health Emergency Management BC

Kelowna, BC

Reference #72814

Regular, Full Time

Reporting to a Director, Health Emergency Management BC (HEMBC), the Coordinator provides consultative advice to management and staff in the coordination of emergency management and business continuity for an assigned geographic or program portfolio; develops, recommends, and implements integrated emergency management and business continuity plans; coordinates site/sector emergency and business continuity plans with corporate and provincial plans and ensures alignment with the development of policies/procedures; coordinates exercise programs, education, training and responses to emergencies for the assigned portfolio in areas of business continuity and emergency preparedness.  In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority, patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Example of Duties / Accountabilities

  • Coordinates the development, implementation, maintenance and evaluation of emergency management and business continuity plans for the assigned geographic or program portfolio and acts as a single point of contact for the assigned area; identifies and recommends activities and resources to support emergency management and business continuity.
  • Works in collaboration with a variety of health authority programs to determine emergency management and business continuity strategies; supports plan development, implementation and maintenance to ensure continuity, consistency and standardization of strategies across the region and province.
  • Develops and maintains emergency management manuals and documentation.
  • Responsible for developing and leading education programs for healthcare staff, physicians, volunteers and contactors in business continuity and emergency management; develops, maintains and delivers an ongoing program for exercising and the testing of plans under the direction of the HEMBC Senior Leadership Team.
  • Develops and provides educational and training sessions on health emergency management preparedness by reviewing current plans and identifying gaps; revises current educational/training materials and develops new/changed processes to deliver training/educational materials; maintains and delivers an ongoing and regular plan for exercising and the testing of applicable health emergency plans to measure plan effectiveness and to identify mitigation, planning response and recovery needs to improve outcomes.
  • Coordinates communication strategies such as emergency preparedness and awareness and develops promotional materials such as pamphlets and posters; works with key stakeholders to develop integrated information and reporting system to support health emergency management incident reporting.


A level of education, training, and experience equivalent to a degree in emergency management, a health related area, the social sciences, geography, business administration and/or a related field and professional designation, supplemented with five (5) years’ recent related experience in a large institutional or campus environment, including two (2) years’ experience managing business continuity and/or emergency management programs for large complex multi-site environment, or an equivalent combination of education, training and experience.

Knowledge of emergency management and business continuity issues in a healthcare setting.  Knowledge of the standards, systems and response agencies related to emergency management.  Interpersonal and negotiations skills including the ability to present to a wide range of individuals, group and stakeholders in a diverse community. Ability to build and maintain effective working relationships with staff, management, contractors, and external partners.  Ability to plan, implement, coordinate and direct programs and activities.  Ability to develop and deliver training, exercises, education programs and/or workshops. Ability to work independently and a member of a team. Ability to organize and prioritize work. Ability to function effectively in a highly dynamic environment and demonstrated flexibility and ability to adapt to changing organizational priorities.  Ability to work independently and to exercise judgment to resolve problems/issues.

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Posting Closes: October 3, 2018

For more information on opportunities with PHSA please visit:

The PHSA is committed to employment equity and hires on the basis of merit. We encourage applications from all qualified individuals, including Aboriginal peoples, persons with disabilities and members of visible minorities.

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