Skip to main content
Three PHSA employees at a meeting


CST Peer Mentor - Senior Forensic Community Nurse, Forensic Regional Clinic, BC Mental Health & Substance Use Services – Kelowna, BC


CST Peer Mentor - Senior Forensic Community Nurse
BC Mental Health & Substance Use Services

Kelowna, BC

The Clinical & Systems Transformation (CST) Project is one of the largest health care projects in British Columbia's history. It is a joint undertaking between the Provincial Health Services Authority, Vancouver Coastal Health, and Providence Health Care to complete a significant transformation of clinical practices and systems. This is an exciting project that will deliver key benefits for our patients, health care providers and health organizations. We are looking for Nurses, Social Workers and Clerical Support to join us for the first phase of implementation at the Forensic Regional Clinics and Programs.

As a CST peer mentor, you will be a spearhead for sharing knowledge and improving patient care across the province! In these roles, you will be trained to support front-line clinicians on the new Cerner clinical information system as well as providing coverage to enable staff to attend training for the new system. You’ll be part of the first group to learn and use the new system and be able to share your knowledge and expertise with your colleagues before implementation across our programs. Some of the peer mentor positions will be located in the Lower Mainland but will support the Regional Clinics across the province, both virtually and in-person.

Please note that the posting location is Kelowna however there is opportunity to discuss other areas within the Interior

Work days: Shifts will be Monday to Friday from 8:30am to 4:30pm.

Days off: Days off will be Saturday, Sunday and Statutory Holidays

This is a temporary full-time position, beginning March 4, 2024, and with an approximate end date of June 28, 2024.

What you’ll do

  • Supervise and coordinate the daily activities of the assigned regional clinic staff to ensure the provision of efficient and effective client care delivery by establishing priorities, ensuring the availability of qualified staff, scheduling staff, and coordinating work assignments. Monitor client care and follow-up, evaluate the quality of client care and outcomes for the long-term resolution of care needs, and ensure adherence to established policies, procedures, and protocols, including those for quality assurance and the safety of staff, clients, visitors, and the community. Work with the Regional Manager, physicians, staff, and other areas/external resources to solve operational problems and facilitate continuity of care, and keep the Regional Manager apprised of any issues or concerns.
  • Act as a clinical resource for members of the multidisciplinary team and students and promote interdisciplinary collaboration for treatment concerns, continuity of care, and community resource coordination by methods such as assisting with nursing interventions and problem-solving, providing clinical guidance and information on complex cases, discussing patient care issues, facilitating the completion of START assessments, and implementing individualized interdisciplinary treatment plans, making decisions on nursing strategies determined to be most effective in managing behavior, and developing linkages/partnerships with other facilities, agencies, and community resources to best meet client needs and expected outcomes.
  • Ensure the dissemination of information concerning BC Review Board matters to both staff and clients in a timely manner. This aspect of the role will include the initiation of Direct Back and/or Breach Returns to the Forensic Psychiatric Hospital (FPH). Provide clinical support and direction when staff is initiating Direct Backs or Breach Returns. Support nurses and social workers in the preparation of reports for the Review Board, ensuring that documentation about clients is appropriate and complete. Review the process and outcome of Review Board hearings with the treatment team members, identifying issues that require follow-up and communicating these issues to the Regional Manager.
  • Coach team members and coordinate/implement orientation and ongoing training for regional program staff through methods such as clarifying requirements, determining the training/orientation sequence of job functions, participating in preceptorships and mentoring, collaborating with nursing and social work leadership, discussing progress and facilitating the establishment of individual and area goals, assessing progress, and providing feedback and/or written documentation for authorization by the Regional Manager. Identify and recommend staff training/skill enhancement to the Regional Manager. Assist with the coordination and placement of student practicums. Support the Professional Practice Leader, Social Work, to provide education to the Social Workers regarding developments and changes in clinical practice.
  • Coordinate requests for vacation days, special education, and other leaves of absence by reviewing staffing levels with designated staff/team members to determine operational requirements, granting/denying requests, or referring the matter to the Regional Manager.
  • Coordinate and participate in quality improvement and risk management activities for the assigned area through implementing and monitoring new/updated client care practices and procedures, evaluating the effect of changes in care practice, generating recommendations for alternate approaches, following up on incident reports, conducting safety audits and taking corrective action, and recommending changes to selected policies, procedures, or protocols to the Regional Manager or professional practice leadership.

What you bring


  • Graduation from an approved School of Nursing with current practicing registration as an RN or RPN with the British Columbia College of Nurses & Midwives. (BCCNM)
  • Three (3) years’ of recent, related experience working with individuals with severe and persistent psychiatric illness, including one (1) year supervisory experience, or an equivalent combination of education, training and experience.
  • Valid BC Driver’s License. Local area travel may require the use of a personal vehicle.

Skills and Knowledge

  • Broad knowledge of nursing theory and Forensic Psychiatric Nursing practice
  • Broad knowledge of British Columbia College of Nurses & Midwives (BCCNM) standards of professional practice and Code of Ethics.
  • Broad knowledge of applicable Legislation such as the Forensic Psychiatry Act, Criminal Code of Canada, Mental Health Act and its application to the management of persons under the care of FPS.
  • Broad knowledge of other facilities and community resources.
  • Broad knowledge of other health care disciplines and their role in client care.
  • Broad knowledge of the Provincial Court system.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have:  Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary Full-Time (1.00 FTE) until 28th June 2024
Wage: $48.67 - $62.52 per hour
Location: 115A - 1835 Gordon Drive, Kelowna, B.C. V1Y 3H4
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday, 08:30-16:30

Requisition: #158711

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs:

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of January 19, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.


Learn More

  • Benefits & Perks green thumbs up
  • Student Nurse Program green clipboard
  • International Applicants Green Globe
  • Resources for Nurses Green Lightbulb
  • Working at PHSA Three People

Related Content

Sign Up for Job Alerts

Areas of InterestSelect a job category from the list of options. Search for a location and select one from the list of suggestions. Finally, click “Add” to create your job alert.

  • Nursing, Kelowna, British Columbia, CanadaRemove
  • Clinical & Systems Transformation, Kelowna, British Columbia, CanadaRemove

By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from PHSA.

Jobs for You

You have not recently viewed any jobs

You have not saved any jobs