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Health Services Manager, Surrey Pretrial Services Centre, Correctional Health Services – Surrey, BC

Surrey, Canada

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Overview

Working within Correctional Health Services, you will provide trauma-informed care to clients presenting with a wide variety and complexity of acute and chronic illnesses/diseases, including communicable diseases, substance dependency, and mental health and general health issues. You will be a member of an interdisciplinary, collaborative health care team, liaising with other health care professionals, clients, family members, and community agencies to provide clients with safe and effective care. Be part of a team where you can live and work in your community, positively influence an incarcerated individual’s journey down a new path, and see the difference you can make as you serve the diverse populations of the BC Corrections system.

  • Job Type: Full-Time, Part-Time,
    Temporary, Casual
  • Job Level: Entry, Mid, Senior,
  • Travel: Minimal

Success Profile

What does it take to be successful working in Correctional Health Services at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Achiever
  • Confident
  • Detail-Oriented
  • Good Listener
  • Team Player
  • Trustworthy

About Correctional Health Services

Correctional Health Services (CHS), part of BC Mental Health & Substance Use Services (BCMHSUS), a program of the Provincial Health Services Authority (PHSA), is an integral part of British Columbia’s health care system. CHS provides health services at the 10 provincial correctional centres. PHSA is mandated to improve the quality and continuity of care for clients across the province during their time in correctional facilities and as they reintegrate into the community. This will help to improve access to primary health care, as well as mental health and substance use support for inmates; key needs that have been identified not just in BC, but internationally.

Testimonials

"We have a really robust health care system within corrections. We have what we call our Mental Health and Substance Use team and it’s made up of allied health professionals as well as nurses, and that includes Mental Health Coordinators, Concurrent Disorder Counsellors, Addictions Counsellors, Access and Transition Nurses who do a lot of discharge planning work, Mental Health & Substance Use Nurses, Social Workers as well as Support Workers"

Shannon Petovello Mental Health Coordinator, Alouette Correctional Centre for Women

"This is a fantastic place to learn and grow as a nurse. I had only been a nurse for a year when I started here."

Jennifer Gill Licensed Practical Nurse, Alouette Correctional Centre for Women

"Corrections was something different, so I tried it, and I never left."

Kelsey Holzworth Registered (Clinic) Nurse, Prince George Regional Correctional Centre

Benefits and Perks

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended health and dental benefits

  • Continuing Education

    Access to more than 2,000 in-house training programs

  • Relocation
    Reimbursement

    Relocation support for out-of-province hires

  • Collaboration

    Work with an interdisciplinary health care team

  • Variety

    Opportunity to work across multiple roles, such as clinic nurse and mental health & substance use nurse roles.

  • Compensation

    Equitable hourly rates in accordance with collective agreements

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Health Services Manager, Surrey Pretrial Services Centre, Correctional Health Services – Surrey, BC

Surrey, Canada

Health Services Manager
BC Mental Health & Substance Use Services
Surrey, BC

 

 

What you’ll do

  • Directs the strategic planning process and coordinates the process of operational planning across the assigned health care centre in collaboration with the Regional Director. Integrates specific goals and objectives into the activities of the Health Services ensuring linkages with individual performance plans, and quality management initiatives. 
  • Oversees and coordinates on-going team planning, development, evaluation and quality improvement activities that facilitate team goal setting, problem solving, conflict resolution and collaboration by arranging and facilitating meetings and in-services; reviewing team policies and procedures, revising documents, and developing new policies and procedures; selecting and utilizing outcome measures, implementing new approaches to care, and evaluating effect of changes in patient centered primary care practice; composing semi-annual and annual reports; and consults with team and collaborates with other Health Services Managers and the Regional Director regarding efficiency of processes and procedures and changes in policies and procedures to ensure streamlined, effective and patient/family centered practices.
  • Manages service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.  Defines an effective workforce plan in collaboration with key partners and stakeholders that ensures the availability of adequate and appropriate staff according to operational demands and environmental and resource constraints. Develops, recommends, implements and evaluates staffing patterns, rotations and vacation schedules to ensure adequate staffing to meet patient needs.
  • Provides leadership to staff through collaborative coaching, guiding and modeling key behaviours and strategies, encouraging dialogue and providing guidance and advice to facilitate resolutions to work issues. Fosters partnerships and establishes systems that ensure seamless client flow.
  • Ensures that human resource plans address the recruitment and retention issues for the health care centre.  Creates, implements and evaluates an effective workforce plan for the health care centre in collaboration with key partners and stakeholders that ensure the availability of adequate staff within the context of operational demands and environmental and resource constraints.
  • Implements effective performance development and performance management processes in an interprofessional team environment.  Oversees all aspects of human resource management within the portfolio including investigating work and staff issues, initiating disciplinary action up to and including termination, administration of policies and procedures, implementation of corporate initiatives, health care initiatives and new services. Participates in labour relations, including the grievance process and essential services planning.  Monitors and approves requests for overtime, vacation, leaves of absences, and sick time.

 

 

What you bring

 

Qualifications

  • A level of education, training and experience equivalent to a Master’s Degree in Nursing or a related health profession from an accredited University.  Plus a minimum of seven years recent related clinical experience including two years working in a managerial/leadership capacity in a clinical setting, preferably in primary care. Current practicing registration with a relevant professional association

Skills and Knowledge

  • Solid clinical knowledge of primary care practices.
  • Strong skills in clinical and operations management
  • Demonstrated ability to lead teams and to promote teamwork.  
  • Ability to prioritize and manage multiple tasks and projects
  • Demonstrated understanding and experience with quality assurance processes, operational planning and program/service development.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
  • Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
  • Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.). 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

 

Job Type: Regular, Full-Time (1.00 FTE)
Salary Range
: $96,429 - $138,617/ year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 14323 57 Ave, Surrey, BC V3X 1B1
Applications will be accepted until position is filled.
Hours of Work:
Monday to Friday; 08:00 - 16:00.

Requisition # 135067

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

What we do

 

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

 

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

 

Please note the internal job posting will no longer be accessible after the expiry date of November 9, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

 

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