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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Access Discharge Coordinator - Women’s Substance Use Program, Heartwood Centre for Women, BC Mental Health and Substance Use Services

Access Discharge Coordinator

Women’s Substance Use Program, Heartwood Centre for Women, BC Mental Health and Substance Use Services (BCMHSUS), Vancouver, $41.42 to $50.77 per hour

What you’ll do

  • Coordinate, develop and implement a centralized referral registry and access utilization system for the designated Mental Health and/or Addiction Program. Develop and determine the effectiveness of the registry and Access system policies, procedures and standards, in collaboration with members of acute psychiatric mental health care services, community Mental Health and Addiction teams, and other related programs.
  • Coordinate and maintain a bed occupancy and waitlist database of referrals to the designated Mental Health and/or Addiction services program and works in close liaison with referring agencies to ensure referrals are prioritized in accordance with established policies and procedures. May be required to track an Alternate Level of Care (ALC) service applicable for the designated program.
  • Receive and review referrals for access and discharge to Mental Health and/or Addiction services. Identify suitable services for referral in accordance with established protocols. Work in close collaboration with Mental Health and/or Addiction and medical services in other health authorities to ensure referral eligibility and to ensure that clients with the highest need are prioritized for placement.
  • Monitor referrals from acute mental health and medical sites and works collaboratively with various sites and/or health authorities, Mental Health and/or Addiction teams and other related programs to ensure efficient flow of referrals to promote maximum bed utilization.

What you bring

  • Graduation from an approved School of Nursing with current practicing registration as an RN or RPN with the British Columbia College of Nursing Professionals (BCCNP).
  • Two years' recent, related nursing experience relevant with the designated client population or an equivalent combination of education, training and experience.
  • Valid BC Driver’s License. Local area travel may require the use of a personal vehicle.
  • Comprehensive knowledge of nursing science theory, and practice within a client and family centred model of care.
  • Comprehensive knowledge of the British Columbia College of Nursing Professionals (BCCNP) standards for Nursing Practice.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Flexible work options including flextime, work locations and job sharing (eligibility will vary)
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Casual Opportunity

Wage: $41.42 to $50.77 per hour

Location: 5th Floor - 4500 Oak Street, Vancouver, BC

Applications will be accepted until position is filled

Hours of Work: Monday to Friday; 0800 - 1600 (as per operational needs)

Requisition Number: 90358

What we do

Heartwood Centre for Women, part of BC Mental Health & Substance Use Services (BCMHSUS) is a voluntary 90-day residential treatment program where staff and residents work together to create a wholesome, therapeutic environment. BCMHSUS bcmhsus.ca, a program of the Provincial Health Services Authority (PHSA), cares for people with complex mental health and substance use challenges.

PHSA plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

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