Clinic Transcription and Health Records Evaluator

BC Centre for Disease Control

Vancouver, BC

You will conduct a qualitative and quantitative analysis of client related information on active communicable disease and preventative treatment cases by identifying inconsistencies and completeness. Collect and maintain a Provincial Registry of Active tuberculosis cases. Abstract required information for coding on forms required to report active and preventative cases to the Public Health Agency of Canada. Review and ensure all related communicable disease case contact information is completed. Provide statistical information when requested by approved individuals and health agencies. Perform administrative support functions such as records management, data entry, word processing and coding.

What you’ll do

• Collect and maintain a Provincial Registry of active communicable disease cases by reviewing active cases to determine and identify completeness, inconsistencies and accuracy of information.
• Perform medical transcription through methods such as transcribing physician dictations, which can include consultations, follow-up reports, admission-discharge summaries and pathology reports for inclusion in client’s records, forwarding reports to author for review and signature and distributing reports.
• Schedule and confirm clients for services, send out appointment reminders, and establish and maintain clinic flow.
• Abstract information and diagnose from client information for coding in database required for provincial Clinical Prevention Services annual reporting.
• Advise others regarding guidelines to reporting active and preventative cases.
• Assist with client intake by performing duties such as obtaining information, completing documentation required for admission, liaising with information sources to obtain additional client information, and summarizing information for physician and health care providers. Ensure required forms have been completed on active and preventative treatment clients once all information is complete to report to Public Health Agency of Canada.
• Review and track contact related to active communicable disease cases. Identify inconsistencies and missing information and routes files to appropriate person to request, review or clarify.

What you bring

• Post secondary graduation from a recognized health information program.
• One (1) year recent related experience or an equivalent combination of education, training and experience.

 You will have:

• Understanding of department terminology such as medical, scientific, research or information technology.
• Computer literacy with software programs such as databases, word-processing, spreadsheets, browsers and electronic mail

You will be able to:

• Problem solve, organize, and provide customer service, and sound judgment
• Type 50 words per minute.
• Interact with BCCDC staff, university faculty, health officials, contractors and the general public.
• Communicate effectively both verbally and in writing.
• Demonstrate a high degree of accuracy, attention to detail and be capable of independent error checking.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Wage: $25.33 - $26.94 per hour

Location: 655 W. 12th Avenue, Vancouver, BC, V5Z 4R4
Applications will be accepted until position is filled.
Hours of Work: Monday to Friday; 08:00-16:00, 08:30-16:30
Requisition #138710

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

BCCDC is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

Please note the internal job posting will no longer be accessible after the expiry date of January 16, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.