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Clinical Informatics Specialist, CST Project

Clinical Informatics Specialist, CST Project

PHSA Corporate

Vancouver, BC



Reporting to the Clinical Informatics Director, the Clinical & Systems Transformation (CST) Clinical Informatics Specialist bridges the gap between clinical care and technology to articulate clinical requirements, leading the business analysis for transitioning from current to future state work design. Works with Clinical Informatics Director to develop the clinical content strategy and framework to ensure required configurations of content are in place to enable end user to complete evidence-based/best practice clinical workflows appropriately within the Electronic Health Record (EHR). Identifies and links appropriate health organization clinical stakeholders and subject matter experts as part of the informatics design and sustainment planning, ensuring regulatory requirements and practice guidelines are followed. In collaboration with the Service Provider, the Clinical Informatics Specialist shares the vision of ensuring clinical process is the foundation for all phases of the CST project. Works to enhance integration of health services and care practices through the intentional design of clinical content.


What you’ll do

  • Lead the ongoing assessment of whether technology is meeting the needs of the department by enhancing, not impeding, the clinical workflow. Solicit and respond to user concerns regarding system functionality and work with Information Management to resolve issues in response to user requests and concerns.
  • Coordinate health organization teams in validating the required data elements for measurement of process and outcomes, and ensure they are incorporated into clinical content.
  • Lead teams to identify a finalized list of required clinical documentation content that will be part of the Electronic Health Record (EHR) within CST and beyond.
  • Ascertain with Health Organization (HO) leads that content is based on best evidence in order to improve health care process and outcomes.
  • Develop standardized prioritization criteria and selection processes for clinical content (e.g. order sets, IPOCS, etc.).


What you bring


  • Master’s preferred in Nursing or a Health Sciences Profession supplemented with five (5) to seven (7) years’ experience in health informatics with previous clinical systems go-live experience in a large health care organization or an equivalent combination of education, training and experience will be considered.


You will also have:

  • Basic understanding of data, clinical information and how these are operationalized within the Electronic Health Record (EHR) to create knowledge.
  • Demonstrated knowledge and skill in the provision of evidence-based practice in a clinical setting.
  • Demonstrated experience with functional requirement assessment.
  • Maintains a broad knowledge of clinical process, clinical services delivery and patient/client satisfaction determinants across the organizations.
  • Uses exceptional interpersonal and communication skills to share information, and collaborate with a variety of internal and external stakeholders to arrive at best overall solution.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.



Job Type: Ten (10) Temporary, Full-Time Opportunities (Until August 02, 2024) 
Salary Range: $80,935 - $116,344+ / year
. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 590 W. 8th Avenue Vancouver, BC, Canada, V5Z 1C5
Applications will be accepted until position is filled.
Hours of Work:
Mon, Tue, Wed, Thu, Fri Other, shifts may include 24hr support, some weekends, and on call rotations and some travel
Requisition #


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.




What we do


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.


ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at   


Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.