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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Coordinator, Program and Account Management - Indigenous Health

Coordinator, Program and Account Management

Indigenous Health

Vancouver BC



The Coordinator will have the exciting opportunity to join a new and innovative Indigenous led team where we continue to work towards dismantling and disrupting white supremacy throughout the organization. Our Indigenous Health team continually works towards eliminating Indigenous-specific racism and hardwiring Indigenous cultural safety and humility across PHSA and the health system. The Indigenous Health program works provincially throughout B.C. therefore, remote work is an option from any location within the province. We are willing to mentor and work toward developing skills and capacity with the successful applicant.


Pursuant to section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry. We invite applicants to self-identify within their cover letter and/or resume.


***Remote option available

What you’ll do


  • Work in collaboration with program leaders to support and respond to financial and business needs such as statistical, critical data, resource utilization, and planning, analysis, monitoring, forecasting, costing and reporting.
  • Prepare analytical reports on revenues, expenditures, trends and projections and identify, investigate and respond to variances and errors.
  • Maintain data and account/budgeting documentation and designs department account management and data reporting mechanisms that effectively and efficiently meet required information needs.
  • Provide planning, program development, and project management support for new initiatives and business cases.
  • Provide leadership in the development of processes to analyze the functionality and effectiveness of program delivery and recommend improvements.
  • Analyze operational problems and recommends innovative solutions by critically evaluating information gathered from multiple sources, reconciling conflicts, deconstructing high-level information into details, abstracting up from low-level information to a general understanding, distinguishing user requests from the underlying true needs, and driving and challenging business assumptions.
  • Identify issues with complex data and takes initiative in working out optimal solutions with appropriate stakeholders to improve accuracy, timelines, coordination and other data issues.
  • Develop reports, dashboards, presentations and briefing documents for multiple internal and external stakeholders.
  • Keep up-to-date about new initiatives, developments, trends and best practices through literature reviews and contact with key stakeholders from other organizations.
  • Communicate information and makes recommendations to program leaders.


What you bring



  • A level of education, training and experience equivalent to a Master’s degree in Business or Health Administration, Management Information Systems, Health Informatics or related discipline.
  • A minimum of five (5) years of experience in complex business/operational planning and analysis, and project/program management, preferably in a large, multi-site health care environment.

 Skills and Knowledge

  • Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts and knowledge of health issues, and especially the determinants of health, legislation and policy affecting Indigenous people.
  • Knowledge and experience in project management, strategic planning and project implementation.
  • Demonstrated ability to understand and perform complex statistical and trend analyses, projections, forecasts and information presentation using Microsoft Office suite and a variety of information systems. Strong verbal and written communication skills.
  • Demonstrated ability in preparing professional reports and presentation materials.
  • Ability to work under pressure and multi-task without supervision.
  • Strong attention to detail and ability to synthesize and communicate complex ideas clearly and concisely.
  • Demonstrated ability to exercise tact, good judgment and initiative.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Regular Full-Time

Salary: $67,864.00 - $97,555.00 / Year The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
1333 West Broadway, Vancouver BC V6H 1G9
Hours of Work: 
Monday-Friday; 0830-1630
Requisition #:


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.



What we do


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of July 7, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.