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COVID-19 Lead, HSP Case & Contact Tracer - BC Centre of Disease Control, Vancouver, BC (Casual)

COVID-19 Lead, HSP Case & Contact Tracer

BC Centre of Disease Control

Vancouver, BC



As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.



Casual opportunities!



The COVID-19 Lead Health Science Professional (HSP) Case & Contact Tracer reports to a Manager/designate and utilizes Public Health clinical practice knowledge and expertise to promote and protect the optimal health, wellbeing and safety of patients/clients at all ages and life stages through targeted emerging pathogens and viral case and contact tracing programming. In consultation with the COVID-19 Leadership Team and regional health authorities, the Lead provides coordination of case and contact tracing workflows, consultation and guidance for a team of contact tracers, including mentorship and coaching, assigning activities, and ensuring completion, accuracy, and appropriate reporting. The Lead acts as a member of the contact tracing team by carrying out contact tracing duties, including providing communicable disease information and guidance, COVID-19 test results, case investigation, contact notification, support for immunization clinics, and other duties as required to interrupt ongoing transmission and spread of infection. The role includes the maintenance of individual records and necessary documentation according to PHSA and Regional Health Authority policies and procedures. This position may be required to travel and/or work at multiple sites in support of the regional health authorities’ COVID-19 response.



What you’ll do


  • Provide effective coordination and linkage between BCCDC COVID-19 Rapid Response Team, Regional Health Authority partners, and the COVID-19 Leadership Team. This role ensures that clinical concerns are referred to nursing personnel. Liaise with key partner organizations to facilitate an effective process for case and contact tracing of emerging pathogens.
  • Coordinate and facilitate timely and effective daily case and contact tracing activities by liaising with the COVID-19 Leadership Team and Regional Health Authority partners; coordinating the distribution of workload amongst team members; and escalating issues as necessary to the COVID-19 Leadership Team, regional health authority partners and Public Health Manager.
  • Review and evaluate workflows and process and advise/makes recommendation to the COVID-19 Leadership Team, Regional Health Authority partners and Public Health Manager. Provide recommendations and support for the planning, organization, maintenance and improvement of effective service delivery.
  • Support the development of in-service educational materials, identifies learning requirements and ensure the provision of training and orientation for applicable COVID-19 Rapid Response Team staff.
  • Provide public health follow-up of COVID-19 by conducting case management, education, referral as appropriate.



What you bring


  • Degree in a related Health Science discipline, supplemented with recent, related public health clinical experience, or an equivalent combination of training and experience.
  • Registration with Provincial licensing/governing body as applicable to the profession.
  • The ability to travel outside of existing geographic area may be required, and will be compensated in accordance with applicable collective agreement language.

You will also have the abilty to:

  • Demonstrate knowledge of communicable disease control practices and procedures including: prevention, promotion, reporting responsibilities and related procedures and practices.
  • Communicate effectively both orally and in writing with co-workers, physicians, other health care staff, clients and their families and outside agencies.
  • Demonstrate knowledge of public health clinical theory, practices and procedures.
  • Plan, organize and prioritize work.
  • Counsel, teach, facilitate and coach individuals, families and groups.
  • Demonstrate knowledge of community development and health promotion principles and practices.


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Casual

Wage: $34.33 to $42.92 per hour

Location: Vancouver Convention Centre AND Flexibility to travel & work at multiple sites

Applications will be accepted until position is filled.

Hours of Work: Variable, as per schedule

Requisition # CASCOVIDCTL


What we do



The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.


BCCDC is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.