Skip to main content

More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Health Records Technician, Women’s Health Centre Ambulatory - BC Women's Hospital & Health Centre

Health Records Technician, Women’s Health Centre Ambulatory

BC Women’s Hospital & Health Centre

Vancouver, BC


The Health Record Technician receives and responds to requests for information by following departmental policies and procedures; processes requests to obtain requested patient information; and updates data into the computerized information system.  In addition, the Health Record Technician performs various health record duties such as assembling and completing charts, pulling charts for review, and checking charts for accuracy. 

What you’ll do

  • Processes requests related to disclosure of and requests for patient information according to established policies and procedures by performing duties such as receiving requests for patient information; determining the necessity to request information based on department procedure, protocol and data capture requirements; maintaining a record of all written and/or verbal requests received and processed; and photocopying records as directed by supervisor.
  • Performs assembly of records by filing loose papers according to established protocols, locating missing charts, and checking for deficient information to ensure that paper and electronic records are complete. Enters updated data into the computerized information system.
  • Assists physicians in completing records by performing duties such as retrieving record, flagging deficiency and checking status for completion.
  • Coordinates and prepares patient charts and other patient or administrative records for off-site storage with contracted vendor by initiating retrieval requests and organizing the return of records to storage, and recording location of records; identifying and following up on discrepancies with vendor and referring problems to supervisor; and making recommendations for changes to policies and procedures to address issues in the long term.
  • Prepares patient charts for daily clinics by printing clinic lists, pulling charts, checking for completeness, and informing supervisor or designate of incomplete charts.
  • Participates in continuous quality improvement activities by performing duties such as providing input/feedback to manager on processes and opportunities for process improvement.
  • Performs other related duties as assigned.


What you bring



  • Successful completion of Grade 12
  • Graduation from an approved program for Health Record Technicians
  • Two (2) years' recent related experience or an equivalent combination of education, training, and experience


You will have the ability to

  • Communicate effectively both verbally and in writing. 
  • Deal with others effectively. 
  • Organize work. 
  • Physical ability to carry out the duties of the position. 
  • Operate related equipment
  • Demonstrate awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commit to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring -

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.



Job Type: Temporary Part-time (0.40 FTE until January 9, 2024)
Wage: $25.24/hourly

Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Applications will be accepted until position is filled.

Hours of Work: Monday – Tuesday; 0800-1600
Requisition #


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


What we do


BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.


BCW is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:

PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.


ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at   


Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.