Skip to main content

More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Indigenous Program Discharge Liaison, Indigenous Health, BC Women's Hospital and Health Centre

Indigenous Program Discharge Liaison, Indigenous Health, BC Women's Hospital and Health Centre

Children's & Women's Health Centre, BC Women’s Hospital and Health Centre

Vancouver, BC




What you’ll do


  • Visit Indigenous patients in BC Women’s Hospital and BC Children’s Hospital to validate demographic data, health and/or birth information and the need for complex care coordination and community services.
  • Provide complex care coordination for patients, collaborates with patient in ensuring the care plan with all necessary information is forwarded to appropriate community health centres/services/agencies, clarifies family expectations, and act as a patient advocate; participate in multidisciplinary team meetings regarding Indigenous Health; and communicate with and obtains assistance from appropriate community agencies to ensure the best possible care for patients and families after discharge from hospital.
  • Facilitate complex discharge planning with the team, patient, family, and community agencies by participating in regular meetings to ensure psycho-social follow-up; stays connected with patient and family once discharged from the BC Women’s Hospital and/or BC Children’s Hospital; and ensures care plans are coordinated with appropriate referrals and resources regardless of the health authority or municipal jurisdiction to which the patient is being discharged.
  • Establish and maintain effective collaborative and constructive liaison relationships with a variety of individuals and groups, including patients and families, community providers, Ministry of Children and Family Development and Aboriginal delegated agency social workers, schools, hospitals police agencies, other health authority leads and front line workers, on and off reserve health agencies/centres, and other agencies, in order to coordinate services across the continuum of health care.
  • Participate in program planning and development as part of an inter-professional team within Children’s & Women’s Hospital and the continuum of health care. Identifies, promotes, and participates in program planning strategies to enhance system processes and resources for patients and their families. 


What you bring



  • Pursuant to section 41 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.
  • Bachelor’s Degree in an Allied Health Discipline or a relevant social science discipline.
  • Minimum one (1) year recent related experience in women and/or child centred practice in a hospital setting or an equivalent combination of education, training, and experience.
  • Eligible for registration with designated professional regulatory body.


Skills and Knowledge


  • Knowledge of the psychosocial needs of women and families with health and/or mental health conditions.
  • Knowledge of and experience with Indigenous centered care and unique needs of Indigenous populations and health services, in alignment with Paige’s Story (2015) and the Truth and Reconciliation Call To Action report (2015).
  • Knowledge of specific resources for Indigenous patients and families, i.e., First Nations Health Authority, Métis Family Services, Vancouver Aboriginal Child and Family Services Society and other delegated Aboriginal child and family services, Community Health Centre’s/Clinics on and off reserve, etc.
  • Comprehensive knowledge of Indigenous history, cultures, communities, cultural interference, social determinants of health, and Indigenous health policy and direction. 
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and opeations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Regular, Full Time (1.00 FTE)

Salary: $39.14 to $48.88
4500 Oak Street, Vancouver, BC V6H 2N9
Applications will be accepted until position is filled.

Hours of Work: Monday to Friday, 8:30 – 16:30
Requisition Number#: 


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.




What we do


BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.

BCW is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.




ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


 Please note the internal job posting will no longer be accessible after the expiry date of April 7th, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.