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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.
Lead Accounts Receivable Clerk
What you'll do
- Perform a variety of accounts receivable duties, this position is responsible to provide work direction, training and work guidance to others within the department/function.
- Perform account analyses, reconciliation, processes reciprocal billings and remittances.
- Select accounts for collection; establish payment arrangements and recommend write-offs. Prepare reports and spreadsheets. .
- Provide work direction and guidance to others related to accounts receivable processes and procedures; provides training, assigns and reviews work, assists in solving complex problems and/or investigates and resolves.
- Analyze designated accounts; reviews system reports for trends and/or discrepancies, identifiy discrepancies such as those resulting from early patient discharges to avoid bad debt costs and provides explanations for fluctuations in accounts upon request.
- Reconcile designated accounts; match to payments received, refunds and invoices issued; identify and investigate discrepancies. Prepare adjustment information such as vouchers and credit balance refunds to resolve.
- Processes reciprocal billings for out of province clients. Enter patient information into computerized billing program and submit to the Ministry of Health. Follows up on late payments.
- Receive payments; enter information into cash receipts journal, balances and summarize journal and receivable accounts; match and check payments received against invoices and posts from journal to accounts receivable ledger
- Process patient charges; review Admitting Discharge Transfer for accuracy in patient's financial responsibility and codes to ensure correct classification.
- Adjust financial class grading of patient accounts and/or inputs charges into billing system.
- Bill self-pay patient, out-of-province, WCB and similar sundry accounts; post billing information such as charges for patient and medical agency accounts to the accounts receivable ledger and balances to the general ledger.
- Verify invoices, statements and outpatient charge vouchers, admission and separation histories, etc. against source documents.
- Investigate discrepancies; contact patients, relatives, social workers, immigration officers and/or applicable hospital staff for missing data ensure accuracy
- Enter submissions and resubmissions such as patient self-pay and patient agency charges, medical plan billings, room differentials, ALC and LTC charges. Distribute as appropriate.
- Review Medical Services Plan and Workers' Compensation Board remittances; check Medical Service Plan reports for payment rejections and generates Workers' Compensation Board batch for claim preparation and processing.
- Select accounts for collection; prepare listings and supporting documentation to transfer delinquent accounts to collection agencies. Maintain collection files; advise collection agency of payments and queries and provides additional information as required.
- Follow-up on delinquent patient, non-patient accounts and rejected Medical Services Plan and Workers' Compensation Board claims; review aging account reports and/or accesses applicable computerized billing system, correspond on accounts to determine the reason for non-payment.
- Provide and approve alternate payment arrangements through contact with patients and/or various agencies; investigate into financial circumstances to establish payment installment plans. Decide when account is uncollectible and recommends write-off or referral to a collection agency.
- Prepare ad hoc reports; gather applicable data, enter into spreadsheet format utilizing various computerized software packages and summarizes data for input into the general ledger system and/or other analysis packages.
- Maintain extended care patient trust accounts; request and receive deposits, processes charges and prepare patient trust account statements as required.
- Update patient agency information such as adjusting responsibility of payment information and lists of patients receiving outside services.
- Run system reports such as Master Log, Journal Summary and Batch Listing on a regular basis; enters required system commands and distributes reports.
- Issue receipts for cash transactions; prepares bank deposits, balances and maintains daily receipts, records, petty cash account, etc.
- Maintain departmental procedure manuals and types correspondence utilizing word-processing software to draft and format documents according to departmental standards.
- Respond to telephone and/or front desk inquiries on various issues relating to cashiering and/or designated accounts receivable portfolio.
- Provide coverage and training at hospital sites throughout the lower mainland as required.
What you bring
- Grade 12, successful completion of a recognized accounting course and three years' recent related experience or an equivalent combination of education, training and experience (Strong leadership and Accounts Recievable experience)
- Keyboard at 40 wpm.
- Communicate effectively both verbally and in writing.
- Deal with others effectively.
- Organize work.
- Operate related equipment
If this positions sounds like a good fit, please apply
What’s in it for you
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
- Access to more than 2,000 in-house training programs.
- Enjoy a comprehensive benefits package, including municipal pension plan.
- 12 annual statutory holidays with generous vacation entitlement and accruement.
- Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.
Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.