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Lead, Indigenous Community Engagement, Kelty Resource Centre - BC Children's Hospital

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Lead, Indigenous Community Engagement

BC Children’s Hospital

Vancouver, BC


In accordance with the Mission, Vision, Values and strategic direction of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Lead, Indigenous Community Engagement supports Indigenous families across the province of BC and those who access services at the BC Children’s and Women’s Health Centre. The role is supported by the BC Children’s & Women’s Indigenous Health Team and BC Children’s Health Promotion Team, and engages with Indigenous communities across the province to identify gaps and opportunities for improved services, supports, and resources related to health and well-being.  Promotes knowledge exchange based on engagement findings and co-develops initiatives and identifies strategies to address gaps and issues. The Lead, Indigenous Community Engagement acts as a resource for Indigenous families to ensure the provision of care is culturally safe and family-centered, and facilitates relationship building between Indigenous communities, PHSA programs and services and community programs throughout BC.  The role takes a proactive approach to understanding experiences and needs in Indigenous communities for child and youth health and well-being, and is also responsible for ensuring a system for tracking, analyzing and understanding issues and findings, and developing an evaluation framework to monitor initiatives and determine opportunities for improvement and the implementation of changes required. The role involves providing direct supports to Indigenous families based on the outcomes of identified gaps, including peer support, system navigation, and resources.

Specific Portfolios:

1. Kelty Centre – The BC Children’s Kelty Mental Health Resource Centre provides mental health and substance use information and resources, assistance navigating the mental health and substance use system, as well as free personalized support from parent peer support workers for families across BC.  By leveraging Indigenous community partnerships to consult on peer support best practice, the Lead, Indigenous Community Engagement develops and implements an Indigenous peer support strategy for the Kelty Centre.  Based on the tenets of this strategy, they play a key role in providing tailored peer-based support to Indigenous caregivers and families seeking mental health and/or substance use resources and services for their children. This role is a key linkage between the C&W Indigenous Health Team and the BCCH Health Promotion and Health Literacy team, working to ensure cultural safety and Indigenous perspectives become seamlessly embedded in our work processes and outputs.

2. Knowledge Centre – The BC Children’s Knowledge Centre leverages the trusted brand of BC Children’s Hospital to deliver reliable and evidence-informed tools and health information resources to children, youth and families across BC and the professionals who support them. This new program of BC Children’s Hospital achieves this vision by coordinating across, enabling and building upon existing knowledge-focused experts within BC Children’s, PHSA and across partner organizations. The processes and outputs of the Knowledge Centre is informed by diverse family groups, ensuring cultural awareness, socioeconomic backgrounds and ranging abilities are considered in the work. The Lead, Indigenous Community Engagement plays a key role, ensuring that Indigenous families and youth, and the professionals who support them, are involved in identifying topic priorities, as well as in the development, dissemination, and evaluation of subsequent knowledge products.


What you’ll do

  • Build partnerships with Indigenous communities, agencies, and groups across BC, in conjunction with the C&W Indigenous Health team, regarding Indigenous health issues with the goal of optimizing opportunities for collaboration and ensuring an integrated and coordinated approach to improving health care and cultural safety. 
  • Identify, in collaboration with Indigenous communities and partners, gaps in access to health care services and resources, and top priorities. Communicate findings back to the project team and management and co-develop initiatives and determines interventions or resources based on gaps identified and provides recommendations on solutions and strategies to address issues utilizing knowledge and expertise.
  • Act as a resource to project teams and BCCH staff by being a key linkage to the C&W Indigenous Health team’s mission, vision and strategic plan and drawing on Indigenous knowledge and engagement findings to inform the work and interpreting the resources to support knowledge exchange. This includes identifying priorities, being involved in and supporting Indigenous family involvement in service and/or initiative development and implementation, as well as dissemination and evaluation. Establish a framework to evaluate initiatives, identify areas for improvement and implement changes and revisions based on feedback.
  • Provide consultative services, peer based individual support, group support and information sessions to individuals and families who are seeking mental health and/or substance use supports and services for their children. Support connections and referral information for Indigenous families to appropriate care and community based services, including language and cultural translation services where necessary. Supports access for Indigenous families to spiritual care, ceremonies and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and practices.
  • Work with the Indigenous Health and Health Literacy teams to ensure culturally appropriate resources and information is available for Indigenous Families throughout BC. 

What you bring

Pursuant to section 42 of the British Columbia Human Rights Code, preference will be given to applicants of Indigenous Ancestry.

  • A level of education, training, and experience equivalent to diploma in a related health discipline, health or social sciences, or a patient care/clinical related discipline, with post graduate training in these fields also considered an asset, and seven (7) to ten (10) years’ recent related experience working in Indigenous healthcare.

You will also have:

  • Demonstrated knowledge and experience working with Indigenous (First Nations, Metis and Inuit) communities and organizations.
  • Extensive knowledge and appreciation of Indigenous peoples’ demographics, history, cultures, customs and rights.
  • Experience or knowledge of the health care system and community based resources within the region.
  • Demonstrated knowledge, understanding and application of cultural safety and competency within healthcare, and comprehensive knowledge of the principles of Indigenous centred care.
  • Demonstrated understanding of Canadian colonial impacts on Indigenous people in social and health contexts, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples.
  • Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 4500 Oak Street, Vancouver, BC, V6H 2N9
Applications will be accepted until position is filled.

Hours of Work: Monday to Thursday; 0800-1600
Requisition #
147495

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

PHSA’s Indigenous Health program aims to improve the health and well-being of Indigenous people, and to close the health gap between Indigenous and non-Indigenous British Columbians. 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of June 23, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

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