Lead, Provincial Clinical Initiatives - Cardiac Ambulatory, Community & Integrated Care

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Lead, Provincial Clinical Initiatives - Cardiac Ambulatory, Community & Integrated Care reports to the Senior Director, Quality, Research and Integrated Care at Cardiac Services BC (SSBC) and is responsible for leading and facilitating the development of practice and policy to drive improvements in patient care across the continuum. This role lead and/or assist with identified projects, proposes new initiatives and contributes to all aspects of CSBC’s strategic plans, including the development, integration, implementation and evaluation of clinical initiatives that support the provincial cardiovascular system of care. The Lead is active in the development and implementation of best practices and policies to optimize healthcare system performance and clinical care provision at the provincial level. Provides ongoing leadership and advice to regional health authority partners, clinicians, and other stakeholders by participating in the development and implementation of provincial clinical care policy and standards. Contributes to the development and monitoring of the program strategic plan. In collaboration with the Senior Director, provides leadership within the clinical programs and provides work direction to manages of assigned projects through all phases. The Lead represents CSBC on local, provincial and national committees and liaises with partner organizations as required. Ensures strong inter-professional collaboration through the development of structures, clinical support processes and mechanisms that support positive patient outcomes throughout the province. The Lead drives change by engaging organizational leaders in appropriate discussions to communicate shared beliefs, attitudes and intention to build knowledge of successful clinical policies and initiatives.

What you’ll do

• Plans and supports implementation of best practices, supporting quality of care delivery, prioritizing provincial clinical care-related activities and serving as a resource for best practice. Oversees provincial projects and initiatives undertaken by the program as an expert advisor and liaison for Health Authority partners across the province, covering the continuum of care for specialty populations.
• Leads initiatives related to CSBC priorities with a focus on supporting prioritized improvements as per the program strategic plan such as device remote monitoring, high-risk heart failure. Creates innovative solutions to complex provincial clinical care delivery issues.
• Establishes and maintains strong relationships with key provincial stakeholders to determine needs, priorities and opportunities for provincial/inter-regional collaboration Leads provincial knowledge-translation related activities including implementation, evaluation and monitoring of best practices to support delivery of quality care across the province
• Engages in consultation with professional disciplines at all levels of the organization and beyond the Health Authority to ensure that planned practices are designed to support the maintenance or enhancement of clinical care delivery. Ensures strong inter-professional collaboration through the development of structures, clinical support processes and mechanisms that support positive patient outcomes throughout the province.
• Utilizes and models effective change management strategies to achieve systems level transformation. Provides leadership and management in the communication and availability of clinical policies and initiatives that support the provincial system.
• Leads the development of a comprehensive ambulatory strategy, integrating all existing specialty services into a common governance structure and defining appropriate scope for specialty service and care models across the age continuum.
• Serves as a resource for Health Authority Cardiac Leads and acts as a liaison with stakeholders across the province such as Primary/Community Care, and Chronic Disease Management. In collaboration with the Senior Director, implements action plans, tools and key communication systems for engaging stakeholders about cardiac best practices. Establishes input/feedback mechanisms for stakeholders, evaluates and makes recommendations on practice and systems.
• Participates in the development of program related care systems at the community, regional and provincial levels. Assesses and evaluates the need for change relevant to clinical services and systems. Facilitates discussion with stakeholders to identify processes that work well and to identify opportunities for improvement.
• Participates in PHSA/provincial clinical networks - identifying areas needing investment, shared priorities, shared reporting, and strategic partnerships.
• Defines a provincial resource and education strategy and leads the prioritization and development of provincial patient and provider resources related to chronic cardiovascular disease.
• Identifies opportunities for, and leads the development of, the provincial standardization of ambulatory care clinical protocols and facilitates the sharing of existing work across the provincial network and ensures alignment between policies, guidelines and standards at the local, regional and provincial levels.
• Leads and manages operational working groups/initiatives for all ambulatory service areas that are prioritized from CSBC population group processes.
• Performs other related duties as assigned.

What you bring

Qualifications

• A level of education, training and experience equivalent to a master’s degree in Health Administration, Leadership, or relevant health discipline and a minimum of five (5) years of recent related experience in related clinical care. Experience working with networks, coalitions and multi-partnered projects in a healthcare environment including a minimum of three (3) years’ experience in a progressively responsible leadership role.

Skills & Knowledge

• Demonstrated ability to lead change, and to build and maintain effective relationships.
• Ability to manage time and resources and implement activities to promote collaboration among relevant teams.
• Ability to take an evidence-based approach to communicate and support decisions and actions.
• Demonstrated ability to develop, implement and evaluate quality improvement initiatives.
• Understanding of established best practices.
• Ability to plan and implement progressive change and achieve results within established timelines.
• Demonstrated analytic and critical thinking skills. Ability to solve problems, develop options and facilitate effective decision-making.
• Demonstrated excellence in communication skills both oral and written.
• Demonstrated history of positive collegial relations with colleagues in management, support staff, health authority-based providers, ambulance personnel, patients, and families.
• Participates as an effective member of an interdisciplinary care team who demonstrates leadership through teaching, dissemination of research, and mentoring as well as modelling problem solving skills across the provincial health care system.
• Demonstrated ability to integrate and evaluate pertinent data to problem solve effectively.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time
Salary Range: $96,429 - $138,617 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0800-1600 (Monday to Friday)
Requisition # 142601E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.