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Leader, Virtual Health HealthLink BC Transformation
Leader, Virtual Health HealthLink BC Transformation
In accordance with the Mission, Vision and Values, and strategic directions of PHSA safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.
The Leader, Virtual Health Primary Care leads and co-ordinates all aspects of the current initiatives undertaken by the HLBCT team within the Office of Virtual Health in support of strategic initiatives, programs, and projects. The Leader collaborates to find virtual health solutions that will address clinical needs and clinical requirements that have been identified. The Leader works with multiple stakeholders to enable virtual health solutions for effective implementation in the clinical setting. The Leader ensures that the deliverables are completed on time and on budget and identifies and tracks metrics as they relate to the program deliverables. The Leader cultivates and manages key stakeholder relationships; utilizes and applies project management principles and professional expertise; provides leadership, advice and guidance on various virtual health initiatives; and creates and updates various documents/resources as well as monitors and reports on the status of strategic activities.
What you’ll do
- Leads and/or coordinates the evidence-based planning and design of the assigned initiatives. Establishes detailed project charters, project plans and objectives to outline timelines and deliverables related to virtual health initiatives. Executes project plan according to project management methodologies, ensures successful and coordinated completion of components, consults with stakeholders as needed and ensures readiness for virtual health implementation.
- Tracks progress according to plans for virtual health initiatives and identified metrics. Monitors and reports on the status of initiatives and major barriers encountered. Makes recommendations to Director regarding scope and related changes required to facilitate a successful outcome of virtual health initiatives. Implements or contributes to the implementation of effective processes to assess risks, identify risk mitigation strategies and monitor risk throughout the virtual health initiatives lifecycle.
- Participates in the development and monitoring of implementation budgets within the context of operations demands and environmental and resource constraints and uses best practice methods to thoroughly monitor and adhere to allocated budgets.
- Identifies and manages key stakeholder relationships and collaborates with clinical programs and key support areas including the digital solutions team, IMITS, Security, Procurement, Privacy, Legal to negotiate/facilitate resolution of any impediments to progress and success.
- Liaises with organizations, agencies and the communities to identify and document deliverables including issue discussion and resolution, in support of efficient and effective execution of the initiative.
- Provides leadership by giving advice or guidance in situations that require interpretation and judgment.
What you bring
- A level of education, training, and experience equivalent to a Bachelor’s Degree in Health Services Administration, Business Administration or relevant health care discipline with a minimum of five (5) year’s recent, related experience in project management and facilitating and managing consultation processes with a wide range of stakeholder groups.
- Project Management Professional designation and experience with virtual health considered an asset.
- Comprehensive knowledge of project management principles and methodologies, Agile, Waterfall and ability to coach team members on these skills.
- Experience or working knowledge of content areas is key to the success of this role.
- Effectively monitors budgets and executes project plans with stringent timelines.
- Utilizes initiative, vision, independent thinking and creative problem-solving abilities to implement project plans and realize project completion.
- Excellent communication skills to function within a complex interdisciplinary environment including ability to communicate with the physician community.
- Utilizes effective facilitation, persuasion and negotiation abilities to achieve consensus, resolve conflict and achieve desired outcomes.
- Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.
- Computer literacy with word-processing, spreadsheet, presentation, project management and database applications.
Skills & Knowledge
- Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
- Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
- Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
- As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-time
Salary Range: $86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 152414E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of September 25, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
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