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Manager, Clinical Services, Regional Operations - BC Cancer, Vancouver

Manager, Clinical Services, Regional Operations

BC Cancer

Vancouver, BC


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


The Manager, Clinical Services is responsible for providing leadership and direction for the management, utilization and risk management, and quality improvement for clinical operations in the Cancer Centre. 


This role will oversee the Operating Room, Inpatient Unit, and Medical Day Care.  Previous Management and nursing clinical experience are assets to this role.



What you’ll do

  • Develop strategic priorities and coordinate operational planning and implementation for the Cancer Centre in conjunction with the practice leaders and Senior Director, Regional Clinical Operations.  Collaborate with regional and provincial based colleagues including medical and operational leaders in support patient-focused and integrated care.  Ensure consistent and aligned messaging by Centre leadership, and communicate PHSA and BCCA vision, values and strategic direction and ensure integration into practice by interdisciplinary team members.
  • Provide overall leadership and direction for team members using effective management techniques (e.g., coaching, mentoring, skill and leadership development, decision making, coalition building and performance management) that support the achievement of required outcomes.  Manage and supervise staff.
  • Manage service area operations by coordinating and establishing priorities, assessing and monitoring staffing requirements and supplies.  Define an effective workforce plan in collaboration with key partners and stakeholders that ensure the availability of adequate & appropriate staff according to operational demands and environmental and resource constraints.
  • Develop effective and efficient practices and processes to measure the use of resources and quality of care.  Prepare an operating budget, monitor variances and uses best practice methods in reporting, monitoring and managing allocated budget.  Coordinate contract management as required.
  • Lead, in collaboration with physicians & professional practice leaders, the identification of evidence based outcomes, the development of quality indicators and care pathways, ensure compliance with accreditation standards, and coordinate or participate in quality improvement activities (including imPROVE).


What you bring

  • A level of education, training, and experience equivalent to a Bachelor’s degree in a healthcare related field from an accredited University, a Master’s degree is preferred, plus a minimum of seven to ten (7-10) years recent related clinical experience that includes two (2) years working in a managerial/leadership capacity.
  • Current registration/membership with appropriate professional college if applicable is preferred.

You will also have:

  • Proven leadership ability, with communication and interpersonal skills conducive to interacting in a multidisciplinary environment and ability to relate easily to a variety of people from diverse backgrounds. 
  • Experience fostering collaborative working relationships that promote cooperative goal achievement and contribute to an atmosphere of trust and mutual respect. 
  • Self-directed and highly motivated attitude.
  • Demonstrated ability to lead teams and to promote teamwork. 
  • Critical thinking skills and proven ability to effectively manage human and fiscal resources. 


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Regular, Full-Time

Location: 600 West 10th Avenue, Vancouver, BC V5Z 4E6

Applications will be accepted until position is filled.

Hours of Work: Monday to Friday; 0800-1600

Requisition # 126678E


What we do


BC Cancer provides comprehensive cancer control for the people of British Columbia.


BC Cancer is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of May 18, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.