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On-Site Organ Donation Coordinator - BC Transplant


On-Site Organ Donation Coordinator, BC Transplant

BC Transplant

Vancouver, BC

Reporting to the Clinical Operations Manager, the On-site Organ Donation Coordinator (ODC) functions as an integral part of the Organ Donation and Hospital Development (ODHD) team. The ODC acts as an on-site support resource to the ODHD team during organ donation cases. This position will collaborate with the Organ Donation Specialist (ODS) and the hospital care team when a potential donor referral is made to BC Transplant (BCT) to confirm donor suitability. This role is trained to speak with families to ensure that the option of organ donation is offered appropriately as part of quality end of life care. This position is also responsible for establishing effective working relationships within the multi-disciplinary team to facilitate the timely testing necessary to determine donor suitability and organ viability. The ODC will champion organ donation while onsite and collaborate with the In Hospital Coordinator (IHC) for hospital development projects as required.

What you’ll do

  • Respond promptly to the hospital’s request for on-site organ donation assistance, acts as a resource for the hospital care team. Works opposite of the IHC to ensure that there is adequate coverage for the sites.
  • Meet with families at a time of crisis to provide information on donation and supports them through the donation process. An ODC strives to provide a positive and meaningful donation experience.
  • Accurately documents consent and conduct medical/social history interviews in accordance to BCT and Health Canada standards. Supports health care team with organ donor management.
  • Provide expert on-site organ donation consultation, guidance, and advice to hospital staff including physician, nurses, and social workers. Supports health care team with organ donor management queries.
  • Collect medical/legal and other information for the ODS, ensuring that the organ donation process proceeds in an effective, safe, accountable and clinically standardized manner. Maintains an accurate and detailed donor record in compliance with Health Canada Regulations surrounding donation of organs for transplantation.
  • Assist ODS to coordinate and organize necessary donor testing with different medical specialties such as cardiology, radiology, neurology etc.
  • In collaboration with the on-site IHC, participate in case de-briefings, case reviews and other educational and quality improvement initiatives.
  • Assist in the implementation of emerging best practice changes in organ donation. In collaboration with ICU, participates in hospital-based and BCT quality assurance activities and performance metric evaluations such as Medical Record Reviews.
  • Participate in training and on-going professional development within the relevant areas of practice and participates in the training, monitoring and precepting and evaluation of performance of new staff.
  • Participate in a 24 – hour call rotation with commitment of 8-14 days in a 12 week call rotation.

What you bring


  • A level of education, training and experience equivalent to a Bachelor’s degree in a Health Sciences, with a minimum of three (3) years of recent related experience in the Health Authority critical care environment and/or organ donation experience.

Skills and Knowledge

  • Demonstrated skills in conflict resolution within the healthcare environment.
  • A demonstrated ability to establish effective relationships with multi-disciplinary teams.
  • Demonstrated ability to remain calm composed and focused under extremely emotional and tense situations.
  • To be empathic to the needs of families undergoing emotional trauma, sensitive to spiritual and cultural contexts of care, and interact effectively with individuals who are experiencing personal emotional trauma.
  • Excellent interpersonal skills that include verbal and written communications.
  • Computer experience is essential as a significant amount of work is completed using an electronic donor record.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual Opportunity
Salary Range: 
$65,254-$93,802/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 555 West 12th Avenue, Vancouver BC, V5Z 3X7
Applications will be accepted until position is filled.
Hours of Work: 
0800 – 1600 plus oncall evenings and weekends. Lower mainland based.

Requisition #: CAS-BCT-2399602

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Transplant (BCT) provides oversight for all aspects of organ donation and transplantation across BC.

BCT is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA and BCT are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.


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