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Operations Coordinator, Harm Reduction Program - BC Centre for Disease Control

Operations Coordinator, Harm Reduction Program

BC Centre for Disease Control, Vancouver BC



The Operations Coordinator with the BCCDC Harm Reduction team works with people who use substances as peer experts and advisors.  Experience with peer inclusion and engagement, anti-racism, and Indigenous cultural safety and cultural humility is preferred.


What you’ll do

  • Plan and implement project and initiatives within the service line, in collaboration with the Operations team.  Track project progress according to project plan and identified metrics. Monitor and report on the status of projects and major barriers encountered. Make decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implement or contribute to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
  • Support the Operation Manager(s) in annual work planning contributing to budget development, monitors budgets and core activities to ensure that funds are spent as planned within budget and that program objectives are achieved.  Assist in developing strategies to address variances by reviewing information and making recommendations to the Operations Manager(s).
  • Establish detailed project charter, plans and objectives to outline timelines and project deliverables. Execute project plan according to project methodologies, ensure successful and coordinated completion of project components, facilitate consensus with stakeholders as needed and ensure readiness for project implementation.
  • Compile, analyze, and report on research and best practices needed to advance projects and initiatives.  Complete literature reviews to support best practice, and performs consultative interviews to provide current research and thinking to support implementation plans relating to various projects.  Participate in supporting best practice innovations by preparing proposals and preparation of business cases.
  • In collaboration with Operations Manager(s), represent the service line at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations.
  • Prepare confidential analytical reports, briefing documents, and policies and procedures by researching topics and compiling information to assist senior management team decision-making.
  • Provide administrative support for the respective projects(s) and/or initiatives, by coordinating meetings, preparing and distributing meeting documentation, reporting on project status reports, and coordinating general administrative support functions for the various projects.
  • Participate in or lead activities to ensure completion of project goals, monitors results and intervenes as necessary to ensure timelines are met, and reports to Operations Manager(s) to ensure successful development, monitoring and implementation of the project/initiative plans.


What you bring

  • A Master’s degree in a related health discipline
  • A minimum of three (3) years recent related experience
  • Previous experience in program development and implementation or project management required. 
  • Completion of a Project Management Certificate and knowledge of public health an asset.
  • Ability to plan, implement, and problem solve independently. 
  • Strong oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences. 
  • Excellent interpersonal and listening skills and ability to provide support and direction to a multidisciplinary and interdisciplinary teams. 
  • Intermediate to advanced knowledge of a variety of computer software programs such as word processing, spreadsheet, database applications, email and internet.


What’s in it for you


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.


  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Regular Full-Time
655 West 12th Avenue, Vancouver
Applications will be accepted until position is filled.
Monday to Friday, 08:00-16:00, 08:30-16:30, 09:00-17:00
Requisition Number: 107646



What we do


BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable disease and promoting environmental health for the province.


Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:


PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of May 10, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.