Operations Coordinator, Various Service Lines

BC Centre for Disease Control

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA, and as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. Reporting to the Operations Manager, the Coordinator, Operations is responsible for the implementation and coordination of projects and new initiatives for within the Service Line The Coordinator, Operations develops and implements work plans including identifying resources as required, develops business cases, briefing notes and related key documentation, collects and analyzes data, formulates and evaluates options, and recommends solutions/courses of action to support the goals of the various programs and the ongoing needs of the major stakeholders.

What you’ll do

• Plans and implements project and initiatives within the service line, in collaboration with the Operations team. Tracks project progress according to project plan and identified metrics. Monitors and reports on the status of projects and major barriers encountered. Makes decisions and recommendations regarding projects scope and related changes required to facilitate a successful outcome. Implements or contributes to the implementation of effective processes to assess project risks, identify risk mitigation strategies and monitor risk throughout the project lifecycle.
• Supports the Operation Manager(s) in annual work planning contributing to budget development, monitors budgets and core activities to ensure that funds are spent as planned within budget and that program objectives are achieved. Assists in developing strategies to address variances by reviewing information and making recommendations to the Operations Manager(s).
• Establishes detailed project charter, plans and objectives to outline timelines and project deliverables. Executes project plan according to project methodologies, ensures successful and coordinated completion of project components, facilitates consensus with stakeholders as needed and ensures readiness for project implementation.
• Compiles, analyzes, and reports on research and best practices needed to advance projects and initiatives. Completes literature reviews to support best practice, and performs consultative interviews to provide current research and thinking to support implementation plans relating to various projects. Participates in supporting best practice innovations by preparing proposals and preparation of business cases.
• In collaboration with Operations Manager(s) represents the service line at various forums such as meetings, workshops, and conferences in order to share information, seek input and give presentations.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Master’s degree in a related health discipline, plus a minimum of three (3) years recent related experience.
• Previous experience in program development and implementation or project management required.
• Completion of a Project Management Certificate and knowledge of public health an asset.
• Ability to plan, implement, and problem solve independently.
• Strong oral and written communication skills to present and prepare concise analyses, reports and recommendations to multidisciplinary audiences.
• Excellent interpersonal and listening skills and ability to provide support and direction to a multidisciplinary and interdisciplinary teams.
• Intermediate to advanced knowledge of a variety of computer software programs such as word processing, spreadsheet, database applications, email and internet
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $67,864-$97,555/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 655 West 12th Avenue, Vancouver, V5Z 4R4
Applications will be accepted until position is filled.
Hours of Work: Monday – Friday, 0830-1630

Requisition # 145718E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

Program Introductions

The BC Centre for Disease Control (BCCDC) is dedicated to preventing and controlling communicable diseases and promoting environmental health for the province of BC.

This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other health authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit talentondemand@phsa.ca

What we do

BCCDC is part of the Provincial Health Services Authority (PHSA). The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCDC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca    

Please note the internal job posting will no longer be accessible after the expiry date of May 24, 2023. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.