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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Outreach Worker, Oak Tree Clinic - BC Women's Hospital + Health Centre

Outreach Worker, Oak Tree Clinic

BC Women’s Hospital + Health Centre

Vancouver BC


BC Women's Hospital + Health Centre's  Oak Tree Clinic is a leader in providing specialized clinical care to women, children and their families living with HIV. They are a provincial resource for providers seeking information on best practice and evidence-informed care.


We are seeking a Outreach Worker to join our team. The Outreach Worker utilizes harm reduction and trauma informed care approach to provide support services to designated/marginalized patients of the program and their families when accessing services. The Outreach Worker monitors and observes the health condition and environment of clients who may be people who use drugs/alcohol, individuals with HIV/AIDS or HEPC, who experience mental health issues and/or engage in sex work, members of Lesbian, Gay, Bi-sexual, Transgendered and Two Spirit (LGBT2S), and/or Indigenous.


What you’ll do

  • Monitor, screen and interview clients to obtain information regarding their health condition and environment including safety screening, Opioid Use Disorder screening, safe supply screening, functional ability, living arrangement, and family support. Report significant and unsafe behavioural, physical and cognitive changes, in accordance with standard procedures or specific directions, and reporting to Registered Nurse, Social Worker, or other members of the interdisciplinary team.
  • Arrange, plan, escort and accompany, as necessary through program clinical requirements, designated/marginalized individuals on medical appointments and errands, while providing emotional, moral support and physical assistance to further the enhancement or development of self-management skills.
  • Create linkages to other community resources and programs, contacts relevant organizations/businesses/services, assists clients with processing forms. Support and advocate for clients when identifying and accessing social services, such as income security, food, supplements, housing, social networks, while supporting the development of self-efficacy and self-care.
  • Act as a liaison between various agencies by methods such as updating designated team staff on services currently available and liaises with community agencies to provide information on services. Provide Infectious Disease (e.g. HIV or HEPC) information to community groups and health care providers regarding the sensitivity needed when working with vulnerable populations.
  • Support the provision of direct service components such as groups and education sessions with other program staff when necessary, including arranging meeting rooms and booking venues. In conjunction with other members of the clinical team, attends, records, transcribes and distributes notes or minutes of meetings as necessary.

What you bring

  • Graduation from a recognized Social Services Worker certificate program or an equivalent combination of education, training and experience.


You will have the ability to:

  • Communicate effectively, both verbally and in writing.
  • Deal with others effectively.
  • Organize work.
  • Operate related equipment.
  • Physically carry out the duties of the position.


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Temporary, Part-Time (until July 27, 2022 – 0.80 FTE)
$25.83 per hour
4500 Oak St, Vancouver, BC V5Z 0A7
Applications will be accepted until position is filled.
Monday to Thursday; 0830-1630
Requisition Number: 111889



What we do


BC Women's Hospital + Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education. BCW is part of the Provincial Health Services Authority (PHSA). 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.


ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of July 26, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.