Skip to main content

More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Patient Care Coordinator, Families in Recovery (FIR) Combined Care Unit - BC Women’s Hospital + Health Centre

Patient Care Coordinator, Families in Recovery (FIR) Combined Care Unit 

BC Women’s Hospital + Health Centre

Vancouver, BC


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


The Patient Care Coordinator plans and coordinates the clinical management of the FIR Combined Care Unit. This position Manages care/service within the Program’s philosophy and goals, the British Columbia College of Nurses and Midwives (BCCNM) standards and available resources of the Programs.

What you’ll do

  • Manage the daily operations of the units in the program within budgeted resources. Ensure that an adequate number of appropriate qualified staff are available to meet direct/indirect patient care needs. Develop rotations, approve leaves and overtime and monitors unit activities.
  • Supervise Program staff through monitoring the staff’s clinical performance and define areas for improvement. Collaborate with the Program’s various leadership positions, BC Women’s Program Coordinators, Perinatal Clinical Educators (PCE’s) and others to provide input for staff educational needs and develop plans for continuing education programs.
  • Hires staff for casual and regular positions by interviewing external applicants and ensuring orientations are provided.
  • Coordinate daily patient/client care related activities and provides leadership in the planning and implementation of innovative and creative approaches for the delivery of services. Promote quality of care by consulting and collaborating with interdisciplinary team members to help establish appropriate goals of care and individualized care plans considering the patient’s/client’s physiological, psychiatric, psychological, spiritual and sociocultural needs.
  • Assist staff in operationalizing care standards, patient/client care guidelines, protocols, clinical pathways and organizational policies. Work with patients/clients/families and the team to minimize variances from the standardized elements of care and length of stay as described in the clinical pathway. Facilitate the evaluation of services to ensure program and service needs are met. Ensure adherence to established policies, procedures, and protocols including those for quality assurance and the safety of staff, patients, visitors, and the community. Advise the Program Manager (or on-call Administrator) of any urgent patient care issues or concerns.
  • Attend and participate in initial patient/client care evaluations and admission meetings as a member of an interdisciplinary team by providing input on a variety of care issues, practice effectiveness and administrative decisions according to client care standards. Assess the patient’s/client’s overall needs, conduct risk assessments, formulate initial diagnostic impressions and determine priority of care requirements.


What you bring


  • Baccalaureate in Nursing.
  • Current practicing registration with the British Columbia College of Nurses & Midwives (BCCNM).
  • Completion of post basic specialty nursing certificate/program if applicable
  • Five (5) years' recent, related experience in mental health and addictions, including working with the applicable population group when indicated, and two (2) year's related administrative/supervisory experience or an equivalent combination of education, training and experience.
  • Valid BC Driver's License and access to personal vehicle for local area travel may be required.
  • Current NRP and CPR Certification.


You also have the ability to:

  • Provide effective leadership, supervision, work direction and consultation.
  • Conduct comprehensive mental health and addiction clinical and risk assessments, utilizing relevant tools and rating scales, and formulate a treatment plan, participate in discharge planning and provide crisis intervention.
  • Apply knowledge of theory and practice to a case management process.
  • Communicate (orally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff, and staff of external agencies.


What we bring


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Regular, Full-Time
$45.90 to $55.32 per hour

Location: 4500 Oak St, Vancouver, BC V6H 3N1
Hours of Work: 
Monday-Friday; 0700-1500
Requisition # 


What we do

BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.


BCW is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of September 16, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.