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Program Assistant, Corrections Health Services BC, Vancouver BC

Vancouver, Canada

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Overview

Working within Correctional Health Services, you will provide trauma-informed care to clients presenting with a wide variety and complexity of acute and chronic illnesses/diseases, including communicable diseases, substance dependency, and mental health and general health issues. You will be a member of an interdisciplinary, collaborative health care team, liaising with other health care professionals, clients, family members, and community agencies to provide clients with safe and effective care. Be part of a team where you can live and work in your community, positively influence an incarcerated individual’s journey down a new path, and see the difference you can make as you serve the diverse populations of the BC Corrections system.

  • Job Type: Full-Time, Part-Time,
    Temporary, Casual
  • Job Level: Entry, Mid, Senior,
  • Travel: Minimal

Success Profile

What does it take to be successful working in Correctional Health Services at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Achiever
  • Confident
  • Detail-Oriented
  • Good Listener
  • Team Player
  • Trustworthy

About Correctional Health Services

Correctional Health Services (CHS), part of BC Mental Health & Substance Use Services (BCMHSUS), a program of the Provincial Health Services Authority (PHSA), is an integral part of British Columbia’s health care system. CHS provides health services at the 10 provincial correctional centres. PHSA is mandated to improve the quality and continuity of care for clients across the province during their time in correctional facilities and as they reintegrate into the community. This will help to improve access to primary health care, as well as mental health and substance use support for inmates; key needs that have been identified not just in BC, but internationally.

Testimonials

"We have a really robust health care system within corrections. We have what we call our Mental Health and Substance Use team and it’s made up of allied health professionals as well as nurses, and that includes Mental Health Coordinators, Concurrent Disorder Counsellors, Addictions Counsellors, Access and Transition Nurses who do a lot of discharge planning work, Mental Health & Substance Use Nurses, Social Workers as well as Support Workers"

Shannon Petovello Mental Health Coordinator, Alouette Correctional Centre for Women

"This is a fantastic place to learn and grow as a nurse. I had only been a nurse for a year when I started here."

Jennifer Gill Licensed Practical Nurse, Alouette Correctional Centre for Women

"Corrections was something different, so I tried it, and I never left."

Kelsey Holzworth Registered (Clinic) Nurse, Prince George Regional Correctional Centre

Benefits and Perks

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended health and dental benefits

  • Continuing Education

    Access to more than 2,000 in-house training programs

  • Relocation
    Reimbursement

    Relocation support for out-of-province hires

  • Collaboration

    Work with an interdisciplinary health care team

  • Variety

    Opportunity to work across multiple roles, such as clinic nurse and mental health & substance use nurse roles.

  • Compensation

    Equitable hourly rates in accordance with collective agreements

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Program Assistant, Corrections Health Services BC, Vancouver BC

Vancouver, Canada

Program Assistant,

Corrections Health Services BC

Vancouver BC

 

Are you a highly organized individual with strong administration skills? The Program Assistant is accountable for providing confidential administrative and secretarial support for a program/department, following administrative policies and procedures and organizes the day-to-day administrative operations to ensure accurate and timely delivery of administrative services.


What you’ll do

  • Respond to verbal and written communication and liaises internally and externally to respond to, share information, clarify details, and ensure follow-up by relevant personnel on emergent issues. Discuss inquiries for information with a variety of internal and external contacts in order to obtain and disclose information.  Effectively triage visitors, telephone calls, correspondence and incoming materials by screening and prioritizing for immediate attention, distributing as appropriate, taking and relaying messages, and directing visitors.
  • Prepare and update various documents such as reports, correspondence, presentation materials, spreadsheets, and website materials in an accurate and timely manner including material that is confidential or sensitive in nature.  Utilize a variety of software applications to ensure professional standards are maintained, relevant and current data is used and end product is appropriately and professionally formatted.  Enter and collect data, and compile relevant statistical information and reports. 
  • Maintain a consistently updated and accurate meeting schedule for the program/department as required. Coordinate meetings ensuring well-defined and timely agendas, identification of and notification to interested parties, compilation of background information and supporting materials and preparation of packages/summary documents and meeting facilitation. 
  • Coordinate administrative meeting logistics and makes catering, travel and accommodation arrangements.  Attend and act as a recorder for confidential meetings such as management meetings and follows-up on action items and in-services as required.
  • Authorize expense reimbursements and invoices up to a pre-determined limit, and utilize an expenditure tracking system to ensure expenditures and invoices are authorized and processed in a timely and accurate manner. Complete purchase requisitions/online purchasing and forwards for processing, and ensures invoices are authorized for payment and submitted for payment. . Ensure appropriate supplies and support materials are available and equipment is in working order. Coordinate and standardize the implementation of technology (new and existing) within the program.
  • Complete and submit eForms for designated Leaders; processes timekeeping for assigned staff; and liaise with Finance, Payroll and Human Resources as necessary. 
  • Initiate follow-up processes with staff and others. Resolve day-to-day problems as required, evaluate operating procedures, and advise management as necessary.  Provide assistance on projects by collecting data requiring the evaluation and determination of available sources.  Actively participate in team meetings and provide input to new policies, processes, quality improvement activities, and the development of strategies.

 

What you bring

  • A level of education, training and experience equivalent to Grade 12 plus graduation from a formal secretarial program plus three (3) years recent related experience. 
  • Demonstrated ability to work both independently and collaboratively, resolve administrative issues/problems, prioritize workload, and to be flexible to meet and adapt to changes in organizational priorities. 
  • Demonstrated ability to use Microsoft Office applications, including word processing, spreadsheet and presentation software, at an intermediate level. 
  • Demonstrated organizational skills and ability to prioritize workload and work under time pressures to meet deadlines. 
  • Demonstrated ability to communicate effectively both verbally and in writing, including the ability to respond professionally, courteously, and in a clear manner. 
  • Demonstrated interpersonal and time management skills. 
  • Demonstrated ability to record and transcribe minutes of meetings. 
  • Ability to type 60 words per minute.

 

What’s in it for you

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

 

Job type Regular Full-Time
Location
Vancouver BC
Hours of work
08:00-16:00
Reference number
131992

 

What we do

 

BC Mental Health & Substance Use Services (BCMHSUS) bcmhsus.ca cares for people with complex mental health and substance use challenges. (BCMHSUS) program is part of the Provincial Health Services Authority (PHSA).

(PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

 

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