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It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Provincial Overdose Mobile Response Team, Crisis Intervention Specialist, HEMBC

ou have experience working in mental health, supporting addictions patients and want to make a difference during the opioid crisis. The Provincial Health Services Authority (PHSA) is seeking a Mental Health and Addictions Crisis Intervention Specialist to collaborate with frontline staff who are supporting clients across the province. You will focus on responding to British Columbia’s public health emergency in order to support the emotional wellbeing and psychological safety of frontline healthcare workers. Specifically, you will support health care professionals and other community care providers, who are experiencing exponential distress and mental health concerns.


What you’ll do


  • Provide one-to-one and group support following critical incidents, overdoses and deaths by coordinating and delivering customized flexible psychosocial outreach support services that help promote resilience and emotional wellness.
  • Develop and facilitate skill-based training and education related to psychological first aid such as grief and loss workshops, road to mental health readiness training, managing human responses to trauma, dealing with critical incident stress and vicarious trauma.
  • Provide individual and community defusings and debriefings immediately following an incident or in follow-up. Applies trauma informed care in response to grief and loss, traumatic deaths and critical incidents, and effectively manages emotionally charged situations in rapidly changing environments.
  • Collect qualitative and evidenced-based data for research and evaluation with the goal of informing future interventions.
  • Provide ongoing communication and recommendations to Mobile Response Team (MRT) Leadership.
  • Comply with MRT policy and protocols related to safety and weekly reporting.

What you bring

  • Bachelor’s degree specializing in areas such as Social Work, Nursing, Mental Health, Addictions, or Public Health, plus a minimum of five (5) years of recent and related experience working with clients in the field of crisis response, mental health and addiction.
  • Addiction experience and CISM (Critical Incident Stress Management) is preferred
  • Knowledge and understanding of the dual public health crisis of overdose and COVID-19. Knowledgeable in the delivery of critical incident response and crisis management. Experience in providing leadership and/or coaching in diverse and complex work environments.
  • Ability to self-direct, work well independently and multi-task in challenging work environments.
  • Proficiency with Microsoft Office and other software applications.
  • Valid B.C. Driver’s License required and ability to travel regularly.


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 coureses such as our San'Yas Indigenious Cultural Safety Training course, or Core Linx for leadership roles.
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Regular Full Time
Location: 1770 W 7th Ave Vancouver, BC V6J 4Z9
Hours and Days: 8:00-16:00, Monday through Friday


What we do

Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.