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Quality and Safety Leader, BC Women's Maternal Newborn Program - BC Women’s Hospital + Health Centre

Quality and Safety Leader, BC Women's Maternal Newborn Program

BC Women’s Hospital + Health Centre

Vancouver, BC


As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.


The Quality & Safety Leader reports to the Program Director of the Maternal Newborn Program and works collaboratively with the BC Women’s Director of Quality & Safety. This position provides leadership and expertise in the application of quality improvement, patient safety, and risk management to support the Maternal Newborn Program.

What you’ll do

  • Provide leadership & quality improvement expertise in the planning, implementation, & evaluation of initiatives designed to improve quality of care, safety, & risk reduction in Antepartum, Postpartum, Birthing, and Surgical Services.
    • Identify learning opportunities for the Maternal Newborn Program staff related to the integration of quality improvement methodology and evidence-based systems.  Support regular contact with clinical and service providers, visit to the clinical areas, membership on the Patient Safety Committee, and participation in key organizational change initiatives.  Develop, implement, and evaluate education plans to address identified learning needs.
    • Provide consultation, guidance, and support to the Maternal Newborn Program and other staff, teams, and committees in the use of tools and mechanisms to measure, monitor, and evaluate initiatives designed to improve patient care outcomes.
    • Provide expertise and facilitation in implementing and evaluating evidence-based clinical decision support tools such as protocols, care paths, structured improvement collaboratives, the Plan-Do-Study-Act (PDSA) cycle (Model for Improvement), Root Cause Analysis (RCA), and Failure Mode and Effects Analysis (FMEA) and Improve.
    • Evaluate the effectiveness of the application of C&W processes as they relate to patient safety, complaints management, and incident reporting.  Make recommendations based on evaluation of the impact to patient outcomes and organizational risk.


What you bring

  • A level of education, training, and experience equivalent to an undergraduate degree in Nursing; Master’s preparation in Nursing, Leadership, Health Administration, Business or a related health discipline preferred
  • A minimum of five (5) years of clinical practice and professional management/leadership experience. 
  • Previous experience and education in quality, patient safety, and risk management or accreditation is preferred. 
  • A clinical background in perinatal is preferred. 


You also have:

  • Excellent communication skills, written and oral.
  • Demonstrated presentation, facilitation, and teaching skills.
  • Demonstrated ability to build and maintain effective relationships.
  • Demonstrated ability to establish courses of action for self and others that are results oriented.
  • Demonstrated project management skills.


What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


Job Type: Temporary, Part-Time (0.50 FTE - Until September 29, 2023)
Location: 4500 Oak Street, Vancouver BC, V6H 2N9
Hours of Work: Wednesday to Friday; Other; Alternating Wednesdays; 0800-1600
Requisition # 132051E


What we do


BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education. BCW is part of the Provincial Health Services Authority (PHSA).


The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of August 29, 2022. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.