Senior Data Analyst

Vancouver, BC

The Senior Data Analyst is responsible for providing leadership and analytical support for planning, monitoring, and reporting on enterprise data governance initiatives across PHSA. This role is responsible for providing leadership in business process reengineering methods and leads the analysis and documentation of business requirements.

This position will lead the planning, analysis, design, and documentation of PHSA data governance and build processes to improve the management, access, and use of our enterprise data. The Senior Data Analyst will support Health Authorities’ workflows and programs and will play a key role in developing, socializing, and monitoring adherence to data and reporting standards.

What you’ll do

• Leads program services planning and performance monitoring through the development of reports, direct data extraction and analysis. Provides specialized knowledge, analytical, and technical expertise in data/information governance processes utilizing a deep understanding of data standards in relation to establishing quality reports.
• Provides leadership in system support activities to colleagues and users during the development, maintenance and operation by troubleshooting system software problems, testing alternative solutions, and reviewing impact of implemented resolutions.
• Leads the formal data collection and analysis to help identify system deficiencies and/or operational inefficiencies in order to report and develop new ways of improving business efficiencies, including the data analysis related to business case developments, project proposals, and other key strategic and transformative initiatives.
• Leads in the analysis, acceptance criteria definition, development, testing, training, implementation and maintenance phases of assigned projects. Carries out post-implementation reviews and makes recommendations for improvements.
• Collaborating with PHSA leaders and other project team members to gather requirements from stakeholders, negotiate solution changes, translate user requirements to technical requirements for implementation, design reports, research solutions, and implement change management procedures.
• Supports the end-users through training sessions, user guides, one-on-one consultations, workshops, troubleshooting, downtime procedures, and issue resolution. Evaluates customer satisfaction surveys, performance measurement, auditing, usage logs, and other methods to report findings to stakeholders as required.
  
  

What you bring

Qualifications 

• A level of education, training and experience equivalent to a Master’s degree in Engineering, Health Information Management, Business Administration or related discipline and five (5) years of experience in health information management, health services planning, or data analytics and use of reporting tools.
• A superior degree of critical-thinking and analytical skills with the ability to integrate broad system thinking/perspective with data to develop quality reports
• Superior written skills with a high degree of producing concise, structured and very well written documents and reports.
• Understanding of the Systems Development Life Cycle and project management methodology.
• Ability to work as a member of a multi-disciplinary team, while working independently to organize workload, set priorities, and meet deadlines in a dynamic environment.
• Ability to use query- and report-writing tools is an asset

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (full-time hours)
Wage: $39.00 - $48.00/hour. As a casual employee, total earnings includes an additional 12.6% in lieu of benefits and paid time off
Location: 4949 Heather Street, Vancouver BC, V5Z 3L7 / Hybrid 
Hours of Work: 09:00-17:00 Monday-Friday 
Requisition #: TOD03172023

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021 - (BC Vaccine Passport required).

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

This position is part of PHSA Talent on Demand – an in-house recruitment service providing talent to PHSA and other health authorities. We manage a robust talent pool of service-minded professionals who are available to start work immediately. Talent on Demand creates a gateway for those who wish to achieve their career goals. Successful candidates will gain significant health care experience and can transition into long-term, permanent roles within PHSA. For more information, visit talentondemand@phsa.ca.