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Senior Director, Indigenous Learning Programs, Cultural Safety Transformation - Provincial Health Services Authority (PHSA)


Senior Director, Indigenous Learning Programs, Cultural Safety Transformation

Provincial Health Services Authority

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Senior Director, Indigenous Learning Programs reports to the Executive Director, Indigenous Health and is accountable to provide leadership for the premier San’yas Indigenous Cultural Safety Training Program (ICS), as well as multiple other educational offerings.  The Senior Director has direct access to the EVP, People, Diagnostic & Treatment Services as a key advisor regarding the strategy.  This position is responsible for establishment of the operational framework and infrastructure for program delivery, planning, and management & negotiating of training contracts with Health Authorities, provincial agencies, and other Canadian organizations.  This is achieved by allocating and managing all resources while anticipating future changes that will impact service.

The Senior Director creates a learning resource center for PHSA, the province and nationally.  Oversees the educational development and training team who coordinate, develop and deliver learning tools and resources for learning and training provincially and nationally.  The position also oversees the development and business model for new curriculum for purchase which includes identification of opportunity, need, best practices, engagement, drafting and testing and packaging of materials through use of academics, scholars and experts.

What you’ll do

  • Provide leadership and accountability for the planning, alignment and evaluation of services within the portfolio. Ensure consistency with PHSA’s overall strategic plan, Truth and Reconciliation recommendations, PHSA Indigenous Health strategy, the First Nations Health Plan, the Tri-partite Health plan, and provincial mandates regarding cultural safety learning and training.
  • Create a learning resource center for PHSA and the province. Oversee the educational development and training team who coordinate, deliver and develop learning tools and resources for learning and training provincially and nationally.
  • Oversee the current San’yas business model including management and negotiation of contracts, monitoring of deliverables, development of curriculum, recruitment and allocation of contractors or staff with other agencies and non-governmental organizations (within BC and Canada).
  • Identify opportunities to develop additional curriculum based on need and best practices within a sustainable business model.
  • Identify and cultivate research and evaluation opportunities based on curriculum for PHSA and its Programs and Services, and provincial partners such as health authorities, academic institutions, and regulatory bodies.
  • Ensure resources available to the portfolio are used effectively and efficiently and that the deployment of resources is aligned with the mission, vision and strategic directions of PHSA and the Indigenous Health portfolio. Evaluate program outcomes, service performance and resources and recommends reallocation of resources to achieve established goals.
  • Oversee the development of operating and capital budgets and, as required, cost pressure and business case submissions. Responsibilities include identification of service and budget priorities, allocation of resources, program development, planning of goals and objectives, coordination of service delivery systems, and establishing and monitoring of targets and indicators.
  • Oversee all aspects of human resource management within the portfolio and looks for opportunities to develop individuals with lived experience. Ensure Indigenous staff receives culturally safe support.
  • Represent PHSA at national, provincial, and inter-authority levels in various capacities including participating on committees, providing secretarial support or policy/guideline development and implementation advice. Influence, inform, and contribute to policy for upstream issues affecting Indigenous people through partnerships, facilitating dialogue and consensus, maintaining awareness of emerging issues and ensuring that processes and mechanisms are in place to get the deliverables and outcomes that PHSA, MoH and others have requested.

What you bring


  • A level of education, training, and experience equivalent to a Master’s degree in a relevant health care profession and a minimum of ten (10) years of recent related progressive leadership experience, including five to seven (5-7) years of curriculum development experience and at least two (2) years in a managerial/leadership role; and if applicable, current registration / membership with a professional college.

You will also have

  • Demonstrated facilitative leadership skills, analytical and problem-solving skills, and a proven ability to foster a collaborative team approach to decision making.
  • Ability to prioritize and manage multiple tasks and projects.
  • Exceptional communication, interpersonal and public relations skills.
  • Proven ability to negotiate and mediate resolutions to complex situations.
  • Ability to interact tactfully and effectively with staff at all organizational levels both internally and externally.
  • Ability to establish courses of action for self and others that are results-oriented.
  • Demonstrated ability to relate effectively to a variety of people from diverse backgrounds.
  • Demonstrated knowledge of Canadian colonial impacts on Indigenous people in social and health contexts, supported by significant knowledge of Canadian and Indigenous ideologies.
  • Knowledge and appreciation of the unique history, cultures, and rights of Indigenous Peoples in Canada is required.
  • Lived experience with Indigenous populations and demonstrated extensive knowledge of Indigenous health care needs, services, and issues as well as knowledge of culture, protocols, traditions, and ideology of Indigenous people and organizations in British Columbia is an asset.
  • Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
  • Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

*Preference will be given to Indigenous candidates.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time opportunities
Salary Range: $124,561 - $179,056/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: 1333 West Broadway, Vancouver BC, V6H 1G9
Applications will be accepted until position is filled.
Hours of Work:
Monday – Friday, 8:00am – 4:00pm
Requisition #
158943E, 158944E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at

Please note the internal job posting will no longer be accessible after the expiry date of January 29, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.


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