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Senior Director, Regional Clinical Operations - BC Cancer, Vancouver

Senior Director, Regional Clinical Operations

BC Cancer, Vancouver

Are you inspired to reduce the incidence of cancer and improve the quality of life for those living with cancer? Is driving the delivery of a comprehensive cancer control program and services highly compelling? This key position is focused on that mission – and much more.

Reporting to BC Cancer’s Chief Operating Officer (COO), the Senior Director, Regional Clinical Operations is a member of the senior leadership team. Working in full partnership with BC Cancer’s Regional Medical Director, this position is jointly accountable for ensuring integrated health care services for the largest regional cancer centre in the province.

The Senior Director will oversee all operations and administration for the centre including the development, implementation and assessment of operational strategies, program/services objectives, and priorities that support regional patient-focused care. In addition, this role oversees budgeting and cost control, contract management and facilities, and human resources for operational and clinical staff. Collaborating with internal and external stakeholders – including regional health authorities – the Senior Director supports the development of a cancer strategy and demonstrates operational influence related to Community Oncology Network (CON) clinics. The Senior Director also ensures that strategic goals, objectives and operational plans for the portfolio are implemented effectively and efficiently. This role will be highly committed to fostering environment that empowers team thinking, staff development, innovation, and research focused on evidence-based improvements to patient-centred care - modeling joint decision-making between regional medical and operational teams.

What you’ll do

  • In partnership with the Regional Medical Director, improve the health of the populations served:
    • Lead the development and implementation of a comprehensive system of care across the region
    • Partner with internal and external stakeholders – including patients and families - to deliver and improve quality of care and patient experience province-wide
    • Facilitate and support culture of staff and physician safety and engagement
    • Lead and support initiatives to improve system of care through innovation, use of technology and best practices
  • Aligned to the PHSA’s overall mandate and the cancer care strategy, develop strategic and quality initiatives and performance measures designed towards BC Cancer’s vision to be a global leader in the provision of a range of cancer care and services.
  • Leads and shares accountability with the Regional Medical Director working in a co- leadership model. This includes joint decision-making in the planning and delivery of regional cancer services in partnership with the regional health authority, ensuring a coordinated and consistent approach to communications.
  • Support COO through ensuring quality of care and safety meets or exceeds all relevant quality standards and guidelines; identify and monitor metrics and ensure timely and relevant reporting.
  • Provide leadership and supervision including assessment of performance, financial management, and operations. Recruit and retain staff who provide the highest level of quality service and ensure high performance teams through developing and coaching while promoting continual learning and excellence.
  • Oversee operating budget development; approve and develop budget recommendation and remedial strategies and allocate in a fiscally prudent manner
  • Works collaboratively with Provincial Patient Safety, Professional Practice, Quality, and Research portfolio to support, lead and promote the integration of quality improvement, research and evidence based practices at all levels of care processes.

What you bring

  • Education, training and experience equivalent to a Master’s in a relevant area combined with ten to 15 years of progressive leadership experience in a complex, health care setting.
  • Ability to work in a co-leadership model combined with proven ability to build internal and external partnerships and respond to needs, while supported by an acute awareness of the impact of actions.
  • Proven experience in the development, implementation and evaluation of operational and strategic plans including experience preparing and managing budgets.
  • Track record in strategic initiative development and implementation, systems planning, change management, and quality improvement.
  • Expertise in ensuring compliance with ethical and legal requirements, accreditation standards, and collective agreements.
  • Strong ethics, proven business acumen, and utilizes a results-oriented, values-based, and transformative approach.
  • Demonstrated expertise in problem solving, decision-making, negotiation skills, and critical thinking.
  • Commitment to professional growth and development of self and others, bringing team collaboration and transparency.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement
  • Perks including onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

For more information about this rewarding opportunity, contact Linda Hand, Manager, Talent Acquisition, Clinical Services at

What we do

Provincial Health Services Authority (PHSA) plans, manages and evaluates selected specialty and province-wide health care services across BC, working with the five geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs:

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and strive to create a safe, inclusive and welcoming environment.

Regular, Full-Time

Closing Date: July 31, 2019


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