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Senior Executive Director - Clinical Laboratory Operations PLMS - Vancouver, BC

Vancouver, Canada

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As a successful candidate, you will be part of a team that processes and analyzes patient samples and produces results that healthcare practitioners rely on to make diagnoses. You will follow established protocols and utilize quality control guidelines to produce accurate laboratory test results. You will collaborate with highly trained colleagues in a technical, ever changing, analytical environment.

  • Job Type: Full-Time, Part-Time,
    Temporary, Casual
  • Job Level: Entry, Mid
  • Travel: Minimal

Success Profile

What does it take to be a successful Laboratory team member at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Consistent
  • Detail-oriented
  • Focused
  • Logical
  • Productive

About Lower Mainland Laboratories

Lower Mainland Laboratories (LM Labs) is a service of the Provincial Health Services Authority (PHSA). We are responsible for providing public laboratory services at 31 laboratory sites and 33 patient services centres throughout the Lower Mainland of British Columbia.

Hospital-based laboratories within Vancouver Coastal Health, Fraser Health, Providence Health Care and PHSA provide both inpatient and outpatient laboratory services. Our specialty laboratories provide a variety of reference and specialized testing.

Seventy to eighty percent of clinical decisions are based on laboratory test results. Our highly trained staff are committed to providing the highest quality laboratory services to all our clients. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.


"Labs often work in the background of our health care system, operating largely behind the scenes and out of sight – to provide the data clinicians need for diagnoses and treatment decisions."

Craig Ivany Chief Provincial Diagnostics Officer, PHSA

"If working in St. Paul’s Anatomical Pathology department has taught me anything throughout the three years of my time working here, above all else, engaging with the highly supportive leadership and team has been essential to my development and growth as a technologist."

Jason Chao Medical Lab Technologist, St Paul's Hospital

"I began my career with PHSA as a Medical Laboratory Technologist, and currently I am a Technical Coordinator. Working at PHSA has allowed me to work with others who are also passionate in delivering the best patient care by providing high quality laboratory results."

Amadea Kristanti Technical Coordinator, BC Children's & Women's Labs

Benefits and Perks

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended health and dental benefits

  • Health and wellness programs

    Discounts to 350 BC-wide recreational programs

  • Professional Development

    Access to more than 2,000 In-House Training Programs

  • Paid Time Off

    12 annual statutory holidays with generous vacation entitlement and accruement

  • Collaboration

    Work within a coordinated provincial lab network

  • Awards & Recognition

    Internal awards programs, such as PHSA+, that recognize the outstanding efforts of our people

Back to Job Navigation (Rewards)

Senior Executive Director - Clinical Laboratory Operations PLMS - Vancouver, BC

Vancouver, Canada

Senior Executive Director, Clinical Laboratory Operations

Provincial Laboratory Medicine Service – Provincial Health Services Authority, Vancouver BC


Are you a strategic and agile leader, with experience overseeing a network of services within a complex, multi-site organization?


The Provincial Health Services Authority (PHSA) is actively seeking a Senior Executive Director (SED), Clinical Laboratory Operations to lead the Provincial Laboratory Medicine Service (PLMS), which encompasses more than 900 employees across the Lower Mainland.


Reporting to the Chief Provincial Diagnostic Officer, this exciting position works in partnership with the Chief Medical Laboratory Officer (CMLO). Together, you will ensure successful operations and assessment of PLMS clinical laboratory services, including Fraser Health Authority (FHA), Providence Health Care (PHC), PHSA and Vancouver Coastal Health (VCH). A member of PHSA’s Senior Leadership Team, the SED closely collaborates with laboratory leadership teams on program delivery and change management — all within the context of PHSA, FHA, PHC and VCH strategic imperatives.


The SED is committed to enhancing provincial clinical laboratory services through integrated health service delivery systems, and facilitates continuous process improvements, efficiencies and service metrics. Providing perspective to provincial planning and policy development related to pathology and laboratory medicine, the SED strongly collaborates with senior executive members across the health authorities, private sector partners, and government agencies.


In addition, the SED co-leads the PLMS pandemic planning and response, working with provincial laboratory leadership and system stakeholders to ensure effective provincial responses to the COVID-19 pandemic.


What you’ll do


  • In partnership with PLMS senior leadership, ensure an effective integrated provincial laboratory system.
  • Develop, recommend and evaluate short and long-range clinical laboratory strategic plans, ensuring effective resourcing and implementation within a province-wide lens.
  • Provide overall leadership and oversight in the planning and day-to-day operations of Laboratory Systems, Technical Services and Policy portfolios.
  • Co-lead re-design and restructuring initiatives to establish provincial discipline committees charged with developing streamlined and cost-effective integrated provincial delivery models.
  • In partnership with the CMLO, Medical Laboratory Directors and Laboratory Operations leaders, ensure laboratory quality management programs meet accreditation, regulatory, professional, and safety standards.
  • Ensure current and future policies and guidelines balance individual site needs with an optimized laboratory and pathology province-wide system.
  • Direct the development of PLMS analytics, laboratory informatics and solutions.
  • In partnership with PLMS, health authority leadership, and laboratory operations leaders, oversee effective utilization and forecasting of operating and capital budgets.
  • Develop and recommend organizational structures to reflect operational needs.
  • Work closely with the CMLO to drive and maximize physician and staff engagement and development. Promote a sense of community and support participation in research, teaching and education.


What you bring


  • Technical, scientific, and management education, training, and experience equivalent to a Master’s Degree.
  • Minimum 15 years of progressively senior leadership experience in an inter-professional, multi-site laboratory or diagnostic/allied health environment.
  • Demonstrated track record of effective leadership with responsibility for the planning and development of strategic plans and complex service delivery systems.
  • Broad awareness of regulatory policies, legislation, and processes relevant to laboratory licensing and operations in BC.
  • Superior interpersonal, communication, facilitation and leadership skills, including ability to negotiate with and influence others.
  • Demonstrated aptitude for progressive, innovative thinking.
  • Ability to inspire a shared vision and align performance goals and objectives.
  • Collaborative leadership skills in identifying issues, designing creative solutions, taking action, and evaluating results.
  • Sound business acumen and political awareness.
  • Proven financial planning ability, allocating scarce health care resources.


What’s in it for you


Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Flexible work options including flextime, work locations and job sharing (eligibility will vary)
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.


If you have any questions, please contact Linda Hand, Hiring Leader at 



Regular Full Time
Suite 504- 1001 West Broadway, Vancouver

Monday to Friday; 0830-1630
Requisition Number: 109328


What we do


The Provincial Health Services Authority PHSA plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.


Learn more about PHSA and our programs:


PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.



ATTN: PHSA Employees:


To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at    


Please note the internal job posting will no longer be accessible after the expiry date of June 11, 2021. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.


If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at and a Help Desk Representative will contact you the next business day.






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