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Senior Quality Assurance Coordinator - BC Transplant

Vancouver, Canada

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Overview

We enable health services providers to become leaders in providing patient-centered health care, using enterprise standards and frameworks to deliver useful information and clinical tools reliably and consistently, anytime, anywhere. IMITS manages over 300 applications across business, clinical and research environments, serving over 50,000 front line, administrative and research staff to enable over 4.8 million patient encounters a year. As a successful candidate, you will deliver support to enable PHSA, Vancouver Coastal Health (VCH) and Providence Health Care (PHC) to become leaders in providing patient-centered health care. You have initiative, vision, independent thinking and creative problem solving abilities, as well as excellent communication skills.

  • Job Type: Full-Time, Part-Time,
    Temporary, Casual, Contractor
  • Job Level: Entry, Mid, Senior
  • Travel: Minimal

Success Profile

What does it take to be a successful in an IMITS role at PHSA? Check out the top traits we’re looking for and see if you have the right mix.

  • Analytical
  • Communicator
  • Creative
  • Focused
  • Problem Solver
  • Technologically Savvy

About IMITS

Information Management/Information Technology Services (IMITS) is a service of the Provincial Health Services Authority (PHSA) which plans, manages, and evaluates specialty and province-wide health care services across BC. IMITS boasts a complement of 800 full-time staff who provide tech support and services to 50,000+ staff across PHSA, Vancouver Coastal Health and Providence Health Care. PHSA embodies values that reflect a commitment to excellence. These include: Respect people, Be compassionate, Dare to innovate, Cultivate partnerships, Serve with purpose.

Testimonials

"I see every day the great work that our staff do. …seeing how staff show up every day to make sure that our systems are available, I just want to say thank you. Thank you for your contributions, thank you for your commitment to the organization, to making sure that those providers have the information they need, that the systems are highly available. What you do is very, very important every day."

Ron Quirk Executive Vice President, Digital Information Services & Innovation

"I haven't been in any other workplace where the managers or teams have been so supportive of my development or pushing me to try new things."

John Panzo Business Analyst, Project Services

"No two days are the same. It's a lot of analysis, a lot of thinking. If you like to pull things apart and bring them back together and make it something better."

Shukri Ahmed Clinical Lead

Benefits and Perks

Benefits vary by job type and are confirmed in the interview and hiring process.

  • Healthcare

    Extended health and dental benefits

  • Health and wellness programs

    Discounts to 350 BC-wide recreational programs

  • Retirement Plans

    Enrollment in defined benefit Municipal Pension Plan

  • Professional Development

    The opportunity to grow and advance your skill set in a large scale environment

  • Work/Life Balance

    We encourage "You" Time For Activities that inspire and motivate

  • Collaboration

    Work with individuals bringing expertise from a variety of backgrounds

Back to Job Navigation (Rewards)

Senior Quality Assurance Coordinator - BC Transplant

Vancouver, Canada

Senior Quality Assurance Coordinator

BC Transplant

Vancouver BC

 

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

 

The Senior Quality Assurance Coordinator, implements quality and improvement programs for organ donation and transplantation.


What you’ll do

 

  • Coordinate and maintain the Quality Management Program, including policies, processes and procedures under the direction of the QA Manager for BCT’s Provincial Organ Donation and Transplantation mandate.
  • Review, edit and maintain quality protocols, records and reports to ensure alignment with PHSA, BCT and Health Canada practices in order to ensure compliance and meeting quality goals.
  • Fully responsible for a comprehensive organ chart audit program ensuring chart accuracy and completion, assignment of charts and resolution of technical chart issues. Present findings from chart audit trends to Quality team and other clinical leaders.  
  • Ensure continued direct patient care through detailed review and timely communication of donor lab results to transplant programs, physicians, Transplant Infectious Disease specialists. With medical leadership, ensure appropriate Post-transplant follow-up of patients.
  • Coordinate quality committee meetings, and review/prepare quality data reports to identify trends and identify system improvements.
  • Maintain a comprehensive internal and supplier audit program, generate audit schedules and conduct audits as needed.
  • Maintain the Equipment Management Program, and ensure equipment calibration, qualification, routine maintenance and testing activities are performed on schedule. 

 

What you bring

 

  • A level of education, training, and experience equivalent to a Science Degree in Biology/ Microbiology, or other related discipline
  • Three (3) to five (5) years of direct QA/QC experience in a healthcare/biotech/laboratory environment.
  • Demonstrated experience in conducting internal audits, record reviews, managing a controlled documentation system preferred. 

 

You also have:

 

  • High attention to detail.
  • Excellent organizational and time management skills
  • Clear, concise writing and proof reading skills.
  • Ability to interact constructively and efficiently in a cross-functional team environment.
  • Capacity to manage multiple priorities in a regulated environment independently.
  • Skilled use of Word, Excel and other similar programs along with experience with an electronic Quality Management System or Laboratory management System is an asset.
  • Knowledge of the requirements of the Canadian Standards Association and Health Canada relating to cells, tissues and organs, and familiarity with standards of practice such as ISO, GMP/GLP, Accreditation Canada, and/ or National Quality Institute criteria considered an asset.

 

What we bring

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
  • Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
  • Annual statutory holidays (13) with generous vacation entitlement and accruement.
  • PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
  • Perks include access to fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

 

Job Type: Regular, Full-Time
Location: 
555 W 12th Ave #350, Vancouver, BC V5Z 3X7
Applications will be accepted until position is filled. 
Hours of Work: 
Monday to Friday; 0830-16:30

Requisition # 120248

 

What we do

 

BC Transplant (BCT) provides oversight for all aspects of organ donation and transplantation across BC.

 

BCT is part of the Provincial Health Services Authority (PHSA).

 

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA and BCT are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

 

ATTN: PHSA Employees:

 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca   

 

Please note the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.

 

 

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