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More than just a job.

It’s about providing the highest quality patient care by placing the needs of our patients first. At PHSA, you’ll discover a culture of teamwork, professionalism, mutual respect and, most importantly, a life-changing career. Find yours now.

Technical Coordinator

Technical Coordinator
Bacteriology General, BC Centre for Disease Labs
$35.02 - $43.65/hr

What you’ll do

  • Acts as a technical resource by providing technical guidance to staff within the designated discipline or area of expertise using established standards and methodologies. Assists the Technical Practice Lead or Team Lead in the development of; standardized policies, standards and procedures in support of practice goals and objectives. Assists in implementing and communicating planned technical changes to staff and providing the appropriate feedback to the Technical Practice Lead or Team Lead as required. Involves the Team Lead or Technical Practice Lead in resolving problems and removing barriers.
  • Provides technical guidance and advice through methods such as demonstrating procedures and work techniques to staff, assisting with facilitating resolutions to technical issues, and monitoring technical activities to ensure area standards are met and safety procedures are followed.  Communicates unresolved work issues to Team Lead or Technical Practice Lead as appropriate for escalation. Acts as a resource person for troubleshooting problems with instrumentation and methodology. 
  • Assists with the development, implementation and evaluation of the discipline specific Quality Program and related activities, and assists in monitoring KPI’s.  Monitors internal and external quality control and other quality indicators, makes corrections as appropriate, and prepares quality indicator reports.  Communicates technical quality issues to the Technical Practice Lead or Team Lead, participates in the investigation of critical incidents as required and ensures that the Site Supervisor or Team Lead is kept informed of all quality and safety issues.  Implements DAP standards and recommendations and ensures staff compliance.  Assists in the investigation of complaints from health care providers and patients.  Assist Site Supervisor and Team Lead to ensure the site/area meets safety standards.  Complies with safety responsibilities as outlined in the WorkSafeBC Regulation and Lower Mainland Pathology and Laboratory Medicine Safety Manual.
  • Participates in the development, coordination and implementation of staff and students orientation and training programs. Assists the Technical Practice Lead or Team Lead and Site Supervisor with coordination of training activities and performance within designated area, identify training requirements, develop tools for training and competency and perform the necessary audits to ensure competency. Demonstrates procedures and work techniques as required. Provides input on technical performance issues and refers them to the Site Supervisor.

What you bring

  • Certified by the Canadian Society for Medical Laboratory Science or Bachelor of Science in Microbiology (or related biological science) or an Advanced Registered certificate.
  • Minimum of three (3) years’ recent, related experience or an equivalent combination of education, training and experience.
  • A valid BC driver’s license and access to a personal vehicle for business related purposes.
  • Comprehensive knowledge and recent related experience in laboratory discipline.
  • Knowledge of the standards of practice and guidelines for Medical Laboratory Technologists established by the CSMLS and/or other relevant national professional associations.

You will have the ability to:

  • Communicate effectively, both verbally and in writing, with co-workers, medical personnel and other health care staff, both one-to-one and in groups.
  • Deal with and/or guide others in resolution of conflict issues.
  • Work independently and in collaboration with others.
  • Work under pressure in a constantly changing environment and to organize and prioritize competing demands.
  • Manage own learning to meet future challenges within the organization.
  • Physically perform the duties of the position.
  • Operate related equipment.
  • Travel to designated facilities.

What’s in it for you

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Perks include onsite fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more.

Temporary Full Time (until June 30, 2021) - 2 Positions
$35.02 - $43.65/hr
655 West 12th Avenue, Vancouver
Applications will be accepted until position is filled.
Work Days: Monday to Friday; Rotating,As required on rotation
Hours of Work: 0815 - 1630 and as required for COVID response
Requisition Number: 97801/97798

What we do 

The BC Centre for Disease Control (BCCDC) provides provincial and national leadership in public health through surveillance, detection, prevention and consultation and provides both direct diagnostic and treatment services to people with disease of public health importance.

Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of September 17 2020. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.