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Indigenous Patient Navigator- BC Cancer-Kelowna

Indigenous Patient Navigator

BC Cancer, Kelowna 

 

Are you a passionate and compassionate advocate? The Provincial Health Services Authority (PHSA) is seeking an Indigenous Patient Navigator (IPN) to support Indigenous communities and organizations in improving access to appropriate health care at BC Cancer.

 

Acting as resource for both Indigenous clients and healthcare providers, the IPN will help integrate navigational and advocacy support currently provided by community and regional health authority partners to ensure the provision of care is culturally safe, client-centered, and supports the improvement of health care services. This position will promote cultural safety and cultural humility training and education for BC Cancer employees and contractors.

 

Reporting to the Manager, Indigenous Cancer Control Projects the IPN expertly facilitates relationship building between Indigenous communities and BC Cancer programs, services, community sites and clinics within the Kelowna interior region. The IPN will coordinate access to health care services, address cultural and spiritual needs, and will network with Indigenous and non-Indigenous health system and community partners.

 

What you’ll do

  • Provide consultative and navigational services to patients referred to BC Cancer programs and services by supporting cultural interpretation and/or health literacy translation services, and culturally-competent and safe practices (e.g., access, system barriers and navigation challenges).
  • Support patients in communications with physicians, nurses, and other clinical staff; ensure connection to community services such as Indigenous translators and arrange language and cultural translation services if required.
  • Coordinate outreach support and access of services for patients, including referrals to and from interagency, Indigenous communities, Indigenous organizations, and other health programs and services.
  • Provide client support services within hospital care system/community by initiating and maintaining relationships with Indigenous clients to assess needs and abilities to receive culturally-safe care – and to understand, access, and navigate health care services.
  • Act as a resource for healthcare providers and staff members regarding the provision of culturally safe care, and support relationship building with Indigenous communities and regional health authorities to improve patient care.
  • Coordinate client/family spiritual care requests and/or access to sacred spaces within the healthcare system to support Indigenous beliefs and practices.
  • Maintain and update documentation and records related to the needs of Indigenous patients; develop regional inventory of care related programs and services.
  • Support development of regional strategies to improve care by engaging with Indigenous communities, organizations and other health system partners. Collaborate with Metis Nation BC, BC Association of Aboriginal Centre, and First Nations Health Authority as appropriate.
  • Assist in addressing culturally unsafe care with clients and staff.

 

What you bring

  • Level of education, training, and experience equivalent to diploma or degree in a related health discipline, health or social sciences, or a patient care/clinical related discipline.
  • Demonstrated experience working with Indigenous Peoples (First Nations, Metis and Inuit). communities and organizations, with one to three years of recent related experience working in health care and community based resources. 
  • Lived experience with the patient population is an asset.
  • Extensive knowledge of Indigenous peoples’ demographics, languages, cultures, customs and traditions.
  • Demonstrated application of cultural safety and competency within health care.
  • Clear understanding of Canadian colonization, Indigenous specific racism and its impact on the current health and wellness of Indigenous peoples.
  • Strong verbal and written communication skills combined with sound professional judgment, empathy, compassion and integrity.  
  • Works effectively both independently and within a multi-disciplinary team.
  • Ability to prioritize workload, meet deadlines, keep accurate records, and write reports as necessary.
  • Ability to adapt as the Indigenous care program evolves.
  • Valid B.C. driver’s license and ability to travel is required.

 

What’s in it for you

 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

  • Being a part of a small team and playing a key role in implementing aspects of BC’s first Indigenous Cancer Strategy
  • Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development.
  • Access to more than 2,000 in-house training programs.
  • Enjoy a comprehensive benefits package, including municipal pension plan.
  • 12 annual statutory holidays with generous vacation entitlement and accruement.
  • Flexible work options including flextime, work locations and job sharing (eligibility will vary)
  • Perks include fitness classes and discounts to 350 BC-wide recreational programs, travel, technology, car and bike sharing, and more. 

For more information contact Gurdeep Gill, Talent Acquisition Advisor via email at ggill@phsa.ca

 

Regular Full Time
West Kelowna, BC
Applications will be accepted until position is filled.
Monday- Friday, 0900 - 1200 / 1230 - 1700
Requisition Number: 104393

 

What we do

 

 

BC Cancer bccancer.bc.ca provides comprehensive cancer control for the people of British Columbia.

 

Provincial Health Services Authority (PHSA) plans, coordinates and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

 

PHSA is committed to employment equity and hires on the basis of merit, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, backgrounds and experiences, and value a safe, inclusive and welcoming environment.