Admitting Clerk- Shapedown Program - BC Children's Hospital

Admitting Clerk- Shapedown Program

BC Children's Hospital

Vancouver, BC

What you’ll do 

• Perform secretarial and administrative duties such as answering calls, emails, screening requests and inquiries and redirecting to appropriate team members and/or responding directly.
• Type materials such as correspondence, minutes, reports and agendas for meetings.
• Arrange meetings as directed, book meeting rooms. Maintain calendars, record, transcribe and distribute minutes or notes of meetings.
• Receive and process requests for referrals based on Shapedown BC protocols and guidelines. Set up appointments using information from patient’s charts. Coordinate with the staff in the area to schedule and make changes to appointments.
• Contact patients to set up tests at various labs, order tests from appropriate lab and follow up to ensure tests have been done prior to clinic appointment. Coordinate radiology and any hospital testing and other doctor referrals.
• Obtain written, signed consents from parent(s) or guardian(s), authorizing release of information, making sure registration information is complete and correct. Obtain other essential information when required.
• Prepare accurate and well formatted documents using various word processing, spreadsheet and presentation software packages, including creation of tables, spreadsheets, and reports in a timely manner.
• Enter and collect data, gather background materials, collate consultations and histories for patients as required.
• Arranges computer /ID access for current and new staff along with any other departmental access as needed.
• Sets up and maintains departmental filing, scanning, prepares correspondence and related materials. Gathers, compiles, enters data into program specific database as well as hospital database.
• Maintains inventory as required; maintains office supplies according to pre-determined re-order levels; arranges for maintenance and repair of equipment.
• Provides database training and support to clerks at other Shapedown BC sites.
• Prepares and submits expense claims by ensuring invoices are coded to correct cost centre and authorized for payment. Maintains a bring-forward system for all billings/invoices. Submits check requisitions for reimbursements and expenditures for payment.
• Maintains and updates documentation of all program policies, processes and procedures, and provides feedback for overall program improvement as required.

What you bring: 

• Grade 12
• Two (2) years recent related experience or an equivalent combination of education, training and experience

You will have the ability to

• Type 45 wpm.
• Demonstrate knowledge of medical terminology.
• Communicate effectively both verbally and in writing
• Deal with others effectively
• Organize workload.

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth and development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Part-time (until March 31, 2025; FTE 0.50)

Wage: $27.10 per hour

Location: 4500 Oak Street, Vancouver V6H 2N9

Applications will be accepted until position is filled.

Hours of Work: Monday, Wednesday and Friday: 0800-1145, Thursday 800-1600

Requisition # 165329E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.

BCCH is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCCH are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of May 16, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.