eLearning and Multimedia Technologies Specialist - Trans Care BC

eLearning and Multimedia Technologies Specialist, Trans Care BC

Vancouver, BC

Trans Care BC works with its partners to set direction and provide leadership for trans health services across B.C., to ensure Two-Spirit, trans and gender diverse people of all ages get the care they need when and where they need it.

Trans Care BC is a program of the Provincial Health Services Authority, and we work to help people find the information they need to access gender-affirming health care and supports.

The Trans Care BC team provides information, resources and pathways to care related to trans health and wellness. We provide support to healthcare professionals in the form of clinical tools and resources and education.  

What you’ll do

• Work within the strategic vision and direction for eLearning by collaborating with TCBC leaders and counterparts at other PHSA Agencies and Health Authorities to ensure that online programs meet the evolving requirements for quality education and training of all learners. The eLearning and Multimedia Technologies Specialist initiate discussions and contacts with counterparts at other health authorities to share information and resources, collaborate on developments and to avoid duplications.
• Work with the TCBC Provincial Education Lead to coordinate all stages of the eLearning content development, from project initiation to evaluation, with a primary focus on building, updating, and maintaining online educational resources and eLearning content. This includes assembling and leading project teams to ensure quality, consistent content and effective strategies for adult learning. This involves the directing of the team towards the shared goal, including the establishing of roles, budgeting the project, goal setting, coordinating agreement on timelines for the delivery of content and project milestones, providing technical expertise to team members, and advising them on strategies to achieve the best results.
• Work with experts and acts as the advisor in developing content into an online course using rapid eLearning development software (e.g., Articulate Storyline). The eLearning and Multimedia Technologies Specialist provide an online draft of the course for review, make any needed amendments, ensure quality standards are met, upload and test the course and make the course available for the intended audience. Lead a regular review process for each course to ensure currency and make improvements based on evaluations.
• Work with the Provincial Education Lead to establish and implement policies, procedures and standards for online learning at TCBC by developing and building instructional tools and resources, delivering effective online instruction and providing individual in-person consultation on the design of online authoring for staff developing eLearning programs.
• Maintain own technical skillset through participation in related trainings, continuing professional development, and online communities of practice.

What you bring

Qualifications

• A level of education, training, and experience equivalent to an undergraduate degree plus a postgraduate diploma or degree in Adult Education, Multimedia Studies, Educational Technology or related field and a minimum of 5 years of experience directly related to adult learning, including eLearning development.
• Extensive knowledge of and ability to apply and develop successful solutions for an eLearning or mixed media environment.
• Must have a high level of technical understanding for the development of eLearning content for the web (development for LMS compatibility and SCORM compliance).
• Extensive knowledge of interface design and expertise in software such as Articulate Storyline, Adobe Captivate, Moodle, Adobe Creative Cloud applications, HTML5, simulation tools, etc.
• Superior project management ability.
• Ability to prioritize and balance multiple, on-going projects.
• Ability to provide technical leadership for clinical learning staff to meet education needs.
• Excellent writing, editing, proof reading and oral and written communication skills.
• Physical ability to carry out the duties of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Part-Time (FTE 0.60)
Salary Range: $74,618 - $107,264/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.

Location: Trans Care BC, Vancouver BC
Applications will be accepted until position is filled.
Hours of Work: Monday – Thursday, 0800 - 1600
Requisition # 164869E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of May 9^th, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.