Lead Hand Supervisor, Housekeeping, C&W

Lead Hand Supervisor, Housekeeping, C&W

TACC Environmental Services

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of Provincial Health Services Authority patient safety is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Lead Hand/Supervisor, Housekeeping performs a variety of housekeeping and cleaning duties and directs and coordinates 5 to 16 housekeeping staff as assigned and is responsible for the completion of assignments according to departmental policies and standards and safe practices and procedures, such as Workers’ Compensation Board regulations and standards.

What you’ll do

• Supervises designated staff by performing duties such as directing and coordinating a variety of housekeeping and cleaning work assignments and ensures the completion of assignments, determining related training and orientation requirements and providing input to employee performance evaluations. Provides hands on training for various tasks/routines as directed by the Supervisor and/or Manager. Maintains related reports and records.
• Monitors housekeeping and cleaning supplies inventory levels using established weekly quota sheets and informs Supervisor and/or Manager when more supplies and equipment are needed.
• Cleans and maintains areas such as floors, entrances, lobbies, elevators, escalators, stairways, walls, windows, and walkways by methods such as sweeping, spot washing, dry/wet mopping, scrubbing, stripping, sealing, waxing, buffing, burnishing, polishing and removing waste.
• Cleans carpets and rugs by methods such as vacuuming, shampooing, brushing and shaking.
• Cleans and disinfects areas such as walls, windows, doors, mirrors, light fixtures, ceilings, air vents and ducts; washes and disinfects items such as waste receptacles and dietary carts.
• Cleans and disinfects items such as furniture, woodwork, ledges, fixtures and blinds by methods such as dusting, polishing and wiping.
• Cleans and disinfects washrooms and replenishes supplies such as soap and towels.
• Strips and washes beds and makes beds according to instructions of the area. Cleans and tidies items such as cupboards, lockers, basins and tables. Hangs and removes items such as window drapes and bed curtains using equipment such as step ladders.
• Transports furniture and/or equipment manually and/or using aides such as dollies and carts to a designated area.
• Empties and cleans waste containers from a variety of areas such as patient rooms, soiled rooms, offices and lobbies. Sorts and packages biomedical waste and recyclable materials for transport. Removes garbage from buildings and transports to central collection area.
• Locks windows and doors following facility security procedures.
• Reports damaged and/or inoperable fixtures, equipment and furniture and discusses concerns and issues with the Supervisor and/or Manager.
• Maintains related equipment by cleaning, lubricating and replacing parts such as filters, vacuum bags and belts.
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade 10 plus three years' recent related experience or an equivalent combination of education, training and experience.

Skills & Knowledge

• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Supports team members on their learning journey, ensuring education strategy for team/department to implement Indigenous Cultural Safety at a practical level.
• Works collaboratively with appropriate Indigenous teams/departments to ensure ICS lens applied holistically.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
• Ability to supervise.
• Ability to organize work.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to operate related equipment.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Part-Time
Wage: $28.48 / Hour
Location: 4500 Oak St, Vancouver, BC V6H 3N1
Closing date: Applications accepted until position is filled
Hours of Work: 1500-2300  LH (Monday, Friday, Saturday, Sunday)
Requisition # 165272E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of May 15, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.