Specialist, Change Management

Specialist, Change Management

PHSA Corporate

Vancouver, BC

This position is based in Vancouver, BC. However, consideration may be given to candidates residing in other locations within BC.

Reporting to the Manager Change Management, Workforce Strategies, the Change Management Specialist leads and supports comprehensive change management programs in support of small and large scale organizational process redesigns and transformational business strategy initiatives analyzing the organizational capacity for change and resource capabilities.

What you’ll do

• The Specialist provides an understanding of the change continuum and acts as an internal consultant to the organization bringing leadership to organizational goals and objectives; supporting programs and teams to enable performance improvement and excellence in care and service.
• Analyze organizational change solutions, the interdependencies and timing of change initiatives across the organization, and the impact of change solutions on other areas and processes within the organization.
• Assist with the planning, implementation, and monitoring the outcomes of change initiatives, and work closely with the Human Resources team to address the impact a change initiative will have on employees to ensure an effective and efficient transition through the process.
• Lead/support corporate change initiatives through planning, implementation, integration, evaluation and on-going monitoring; providing skilled leadership throughout each step in the process at all levels in the organization and across all agencies.
• Recommend, manage and monitor budgets, including both operational and capital funds, assigned to the change initiative.
• Leverage internal resources and supports across the organization to enable change ensuring alignment to the organization’s strategic objectives and goals.
• Research and develop the process, tools and techniques to effectively assess and manage the impact of transformation initiatives on the organization.
• Support the organization’s strategic and tactical direction setting by monitoring congruence of change initiatives with these directions.

What you bring

Qualifications

• A level of education, training and experience equivalent to a Master’s degree in Business Administration, plus a minimum of seven (7) years recent related experience in organizational development with training in strategic planning, communications, leadership development, human resource management, finance, quantitative and analytical skills, and conflict resolution.
• Broad knowledge of change program design, methods affecting an organization, developing and managing project communication strategies, organizational readiness assessments, evaluation and monitoring, principles, how change management methodologies interface with all phases of a project, application of financial management, and research methods and techniques.
• Demonstrated ability in organizational design, including overall organization structure, service delivery models, job impact analysis, role design and performance metrics program design.
• Demonstrated analytical problem solving to develop progressive, creative and innovative enterprise wide solutions.

Skills & Knowledge

• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-time

Salary Range: $86,398 - $124,197 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 4C1
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 157534E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

PHSA has a dedicated Indigenous Recruitment & Employee Experience team – our Sanya’k̓ula Team provides support and builds community for Indigenous employees through such events and services as our Communities of Practice, careers services including resume and interview support, Indigenous Employee Network, a weekly coffee chat and more. We are striving to create an organization free from Indigenous specific racism and discrimination where Indigenous employees feel included and their cultures celebrated. 

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.