Manager, Data Analytics and Reporting, SIM, BC Mental Health & Substance Use Services – Burnaby, BC

Manager, Data Analytics and Reporting
BC Mental Health & Substance Use Services
Burnaby, BC

What you’ll do

• Provide supervision, leadership, and guidance to members of the data and analytics team by establishing team priorities and ensuring prompt and accurate completion of operational activities. Evaluate individual and team performance against targets. Identify areas for development in team performance and implement strategies to facilitate a high-performing team.
• Lead the analytics team to advance data analytics, reporting, business intelligence, and data management, supporting leaders and clinicians to self-serve important quality indicators. Support decision-making to be evidence informed. Ensure solutions are built to be sustainable.
• Consult as a subject matter expert in data analytics and reporting for BCMHSUS with a variety of PHSA Programs and Services and external partner organizations such as the Ministry of Health, Ministry of Mental Health, other Health Authorities, and Researchers; respond to customer needs for analytic products and services from across PHSA and external partner organizations. Mobilize team members to meet customer needs and assign necessary resources as required.
• Oversee and review methodologies, data availability and limitations, and make recommendations on initiatives around data linkages and study or project designs. Act as a methodological resource to their own, and other analytic teams, as well as the broader PHSA community.
• Ensure accuracy, timeliness, and availability of data and analytic products produced by the team for PHSA recommendations and decision-making. Apply expert analytic knowledge, from self or within team members, to PHSA needs to support monitoring, evaluation, quality improvement, service planning, forecasting, and research efforts.
• Maintain department standards and procedures including policies for ensuring access to and sharing of sensitive health data. Ensure team members work according to policy and identify risks with current practices. Escalate issues to.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a master’s degree in Statistics, Computer Science, Operations Research, or similar field plus a minimum of eight (8) years recent related experience in analytics and/or the health information field in a large, complex organization including a minimum of three (3) years in a supervisory role.

Skills and Knowledge

• Demonstrated leadership and managerial skills in a diverse environment.
• Demonstrated ability to respond to the needs of stakeholders supported by an acute awareness of the impact of action.
• Demonstrated ability to problem-solve with a global perspective in order to incorporate the organization’s systems and strategies when developing viable solutions to problems.
• Demonstrated ability to establish courses of action for self and others that are results-oriented. Demonstrated project management experience with multi-faceted projects and stringent timelines.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have:  Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time (1.00 FTE)
Wage: $106,026 - $152,413 per year
Location: 1795 Willingdon Avenue, Burnaby, BC V5C 6E3
Applications will be accepted until position is filled.
Hours of Work: Monday-Friday, 09:00-17:00
Requisition: #159133

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of February 27, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.