Manager, Payroll Processing

Manager, Payroll Processing

Payroll

Burnaby, BC

Reporting to the Director, Payroll, the Manager, Payroll Processing is accountable for leading and delivering BCCSS payroll processing services efficiently, on-time and within budget. Specifically the Manager, Payroll Processing will provide services to PHC, PHSA, VCH and BCCSS. Provides leadership and direction on policy, procedure and process development and implementation and leads the coordination of payroll reporting for the four organizations. Ensures the accuracy of payroll records and systems to ensure client needs are met. Identifies and leads system improvement opportunities, supervises designated staff including building team competence and problem solving capacity, identifies system support requirements, develops and monitors performance management indicators and standards to ensure the delivery of appropriate, effective, efficient, and timely customer support.

What you’ll do

• Manages the payroll processing team including hiring, training, coaching/mentoring, and conducting performance management of team by interviewing and making selection decisions, scheduling staff, coordinating work assignments, evaluating employee performance, determining related training and orientation requirements, addressing performance issues through intervention or counseling, as required, investigating work and staff issues, addressing grievances and, where necessary, initiates disciplinary action up to and including termination in conjunction with the Director, Payroll.
• Evaluates the payroll processes through a review of current methods and procedures and makes recommendations; once recommendations are accepted, documents and communicates changes in methods and/or procedures to staff.
• Develops short and long term objectives to guide the activities of the payroll area and ensures payroll is administered using the latest processing techniques
• Develops, recommends, and implements approved policies and procedures to improve the effectiveness and efficiency of payroll operations and ensures compliance with company policies, collective agreements, government requirements and legislation.
• In conjunction with the management team, develops, maintains, and conducts education programs to meet the needs of staff and user departments related to new and revised forms, policies and procedures, the use of reports, computer systems, and financial management techniques.
• Distributes pay advices and cheques to employees as required across all four organizations.
• Manages weekday and weekend payroll processing; ensures all timelines are met including payroll system interfaces with GL Finance.
• Ensures the accurate preparation and reporting of regulatory requirements.
• Accountable for the Payroll schedule for all three organizations; requires a strong understanding of the processes schedule and the key elements in the processes schedule for each organization.
• Manages the coordination of HR transactions associated with Payroll.
• Ensures all off cycle cheques are prepared in a timely manner and distributed to the appropriate individual.
• Liaises with Business Applications Support on any system tests or changes required ensuring system is running optimally before rolling out changes.
• Generates payroll data files such as bank deposit, CSB and pay advices as well as the transmission of electronic files to the bank.
• Owns control document for each Health Authority; manages high-level internal control and data integrity. Formulates, interprets, and accurately applies scheduling and time capture rules.
• Interfaces on time capture with clients.
• Performs other related duties as required.

What you bring

Qualifications

• University Degree and Professional Accounting Designation such as CA, CGA, CMA, plus as least five (5) to seven (7) years related experience with at least four (4) in a managerial position.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples within social and health contexts. This includes significant understanding of Indigenous-specific mandates and a commitment to addressing and mitigating Indigenous-specific racism and discrimination. The role involves actively embedding Indigenous Cultural Safety and Humility into daily practices and fostering a diverse and inclusive team environment. Additionally, it requires practical expertise in engaging with diversity, promoting equity, and advancing inclusion (DEI) initiatives.
• Demonstrated practical knowledge and understanding of legislative obligations and provincial commitments relevant to Payroll based on foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, Anti-Racism Data Act, and the BC Human Rights Code. This includes understanding how these obligations intersect across the healthcare system and applying this knowledge to support team compliance and operational effectiveness.

Core Competencies

• Possesses a strong understanding of Indigenous-specific racism and broader systemic racism within the colonial health care structure. Demonstrates practical leadership in identifying and addressing barriers, promoting an environment of belonging, and ensuring Indigenous Cultural Safety. Actively engages in action-oriented practices to address Indigenous-specific racism and dismantle systems of oppression, while also confronting broader issues of racism and discrimination. Exhibits strong DEI and anti-racism skills to lead by example, fostering a culture of continuous learning, equity, inclusion, and belonging within their team.
• Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Demonstrated leadership skills.
• Comprehensive knowledge of generally accepted accounting principles including internal control and audit requirements as well as legislation, regulations, practices and guidelines.
• Ability to manage and provide leadership to others.
• Effective verbal and written communication skills.
• Demonstrated analytical and problem solving skills.
• Ability to utilize a customer service approach to staff and clients.
• Demonstrated knowledge of collective agreements, applicable legislation and regulations.
• Thorough knowledge of information systems relevant to payroll including PeopleSoft.
• Ability to set priorities, manage own work activities and delegate tasks to achieve maximum efficiency.
• Understands the functional complexities of an integrated, multi-faceted Human Resource, Payroll and Benefits system.
• Uses broad knowledge and experience in human resources, payroll and benefits practices and related business processes.
• Has a good understanding of the time capture system.
• Demonstrated deep understanding of their personal learning/unlearning journey in relation to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Able to articulate and share this journey to motivate and inspire others enhancing a culture of learning/unlearning and self-reflection.
• Demonstrated knowledge of the social, economic, political realities of settler-colonialism and impacts on Indigenous peoples in social and health contexts as well as knowledge and understanding of, and commitment to upholding legislative obligations and provincial commitments in the foundational documents: Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Salary Range: $106,026 - $152,413. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Ave, Burnaby, BC V5C 6E3
Closing Date: April 29, 2025
Hours of Work: 08:30 - 16:30 (Monday to Friday)
Requisition # 181722E

** Please note: Support for nomination with the BC Provincial Nominee Program is not a guarantee, entitlement or an employee benefit after receiving a full time job offer with PHSA**

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of April 7, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.