Business Analyst HCM Systems Finance

Business Analyst HCM Systems Finance

Systems Finance

Burnaby, BC

Reporting to the Corporate Manager, Financial Business Applications, the primary focus of the role of Business Analyst, HCM Systems is to ensure that all Time and Labour, Payroll, Human Resources, Benefits, eForms and related applications meet the business needs of the Provincial Health Services Authority (PHSA), and to provide support for PHSA PeopleSoft applications. Responsibilities include coordinating the establishment and maintenance of software environments specific to PeopleSoft Human Capital Management (HCM). This position is responsible for systems servicing the PHSA corporate office and all agencies, including educating executive staff in the use of analytical tools. The Business Analyst recommends improvement and standardization of business processes and ensures effective utilization of systems. This role participates on senior HR and Finance management planning meetings setting the goals and objectives for HR and Finance operations to ensure the broad financial goals of the PHSA are achieved. Other responsibilities include trouble shooting of assigned applications, project co-ordination for upgrades or enhancements to applications, and participating in the development of Service Level Agreements and Disaster Recovery Plans. In addition, the Business Analyst, HCM Systems conducts training of staff on the functionality of the systems. This Business Analyst works closely with the Provincial Digital Health Information Systems (PDHIS) staff who are responsible for the technical functions related to the applications.

What you’ll do 

• Ensures appropriate utilization of computerized and manual systems as well as other departmental/divisional resources by reviewing systems use, identifying needs, determining costs and making recommendations to the Corporate Manager, Financial Business Applications for reallocation or acquisition of systems or equipment.
• Participates in systems development and management of HCM systems including taking leading roles in needs identification, requirements definition, creating/supervising/directing project work plans and system selection, development, implementation, documentation, interfacing and maintenance within established policies and guidelines in accordance with the PHSA PDHIS strategic plan.
• Leads the implementation of quarterly tax updates to the system and report development based on user needs including PHSA executives as well as agency management staff. Fulfils external reporting requirements such as HSCIS, collective agreement needs. Primary educational role in teaching analysis of data in PeopleSoft HCM.
• Maximizes systems functionality, integration, and skill-sets in each user group by analysing processes using technological functionality and recommending/leading implementation efforts where appropriate.
• Develops and recommends procedures to ensure security, integrity and accuracy of HR, Time & Labour, and Payroll data and provides ongoing support and enhancement to all data and related systems through training programs, one on one consultation, systems or procedural advice and specific problem resolution. Provides direction to external consultants and ensures that their deliverables meet PHSA standards
• Creates and maintains Business Resumption Plans and Disaster Recovery Plans. Maintains application tables to keep them current and in line with PHSA needs.
• Provides software support and maintenance by coordinating the set-up and installation of programs with PDHIS. Follows up on implementation by advising and recommending solutions to problems to ensure that systems procedures achieve the defined or desired internal controls.
• Ensures that documentation regarding software applications in use is appropriate and complete. Develops training material for managers and other staff.
• Provides systems advice and expertise to areas external to the division having a significant human resources and timekeeping impact.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a degree in Information Technology, Computer Science or Business Administration with a minimum of five years experience post-qualification, preferably in an healthcare environment including three to five years experience with computer based applications incorporating the latest technology. Advanced knowledge of relational and multidimensional databases and strong Structured Query Language (SQL) skills. Advanced knowledge of a broad scope of computerized Human Resources, Payroll and Time Capturing applications and systems preferably Peoplesoft HCM. Professional designation such as CA, CGA or CMA is an asset.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Business Finance Planning contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Advanced knowledge of human resources and payroll principles and practices, internal controls and management accounting concepts. Working knowledge of business process and quality improvement methodologies. A working knowledge of sophisticated on-line computer applications and personal-computer-based systems including spreadsheets, and word processors.
• Strong interpersonal and leadership skills. Superior analytical skills including the ability to comprehend complex issues and related data/information and present information in concise meaningful ways.
• Ability to explain complicated technical issues in non-technical terms and in a non-technical manner. Ability to function effectively in a matrix-based organizational structure. Customer focused with ability to facilitate and encourage cooperation between diverse operational groups and skill sets.  
• Ability to work under pressure and multi-task without direct supervision.  
• Physical ability to perform the duties of the job.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular Full-Time
Salary Range: $74,618 - $107,264. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1795 Willingdon Avenue, Burnaby BC V5C 6E3
Closing Date: Applicants accepted until position is filled
Hours of Work: 09:00-17:00 Monday-Friday
Requisition #: 189758E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of November 19, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at internaljobshelpu@phsa.ca. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. A Help Desk Representative will respond to your inquiry within 1-2 business days.