Administrative Clerk, Ford Mountain Correctional Centre (FMCC) – Chilliwack, BC - Correctional Health Services

Administrative Clerk
BC Mental Health & Substance Use Services
Chilliwack, BC

Correctional Health Services (CHS) is a province-wide, specialized program providing care for clients who are incarcerated in one of BC’s 10 provincial correctional facilities. We believe everyone deserves a chance to access healthcare treatments and heal, and CHS offers a non-judgemental place to help make that happen. Check out what it means to be apart of the CHS team HERE. Please indicated in your cover letter why you are interested in joining our team at Ford Mountain Correctional Centre (FMCC).

What you’ll do

• Schedule and book client appointments and follow-up appointments, which include booking appointments and interdisciplinary appointments, adjusting arrangements in accordance with client and center requirements, and notifying clinicians and BC Corrections staff. Ensure that appropriate date, time, and location are provided to BC Corrections staff.
• Register and admit clients into PAC or Health Care Record. Ensure client demographics and appropriate information are complete and accurate and follow up with appropriate clinicians or BC Corrections staff as necessary. Advise appropriate clinicians that the patient has arrived.
• Perform referral functions, including duties such as checking to ensure that all required information is complete as identified by specialty clinics, gathering additional/missing information, performing data entry, sending out client questionnaires, and receiving and processing related paperwork.
• Maintain a variety of records by performing duties such as data entry, collating information, maintaining log sheets, and client statistics. Follow up with appropriate team members as necessary.
• Type and distribute a variety of technical and non-technical material such as correspondence (including re-direct letters), reports, notices, agendas, notes/minutes of meetings, spreadsheets, by utilizing various computerized word processing and spreadsheet software packages, creating files, and editing material for stylistic consistency and grammar as required.
• Perform receptionist and other clerical duties, including answering telephones, responding to inquiries and requests for information, obtaining patient files as necessary, greeting clients, printing the daily schedule, and forwarding problems and complex queries to appropriate personnel.

What you bring

Qualifications

• Grade 12, plus two (2) years’ recent experience, or an equivalent combination of education, training, and experience.

Skills and Knowledge

• Ability to keyboard 40 w.p.m.
• Knowledge of medical terminology.
• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have:  Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.)

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary Part-Time (0.60 FTE)
Wage: $27.10 per hour
Location: 57657 Chilliwack Lake Rd, Chilliwack, BC V4Z 1A7
Applications will be accepted until position is filled.
Hours of Work: 07:30-15:30, Tuesday-Thursday
Requisition: #160848

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BCMental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of March 1st 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.