Logistics / Replenishment Attendant (Casual)

Logistics / Replenishment Attendant (Casual)

In-Hospital Replenishment

Port Coquitlam, BC

The Logistics / Replenishment Attendant performs a variety of duties related to receiving, sorting, shipping, storage, distribution, record keeping and handling of supplies/goods to meet the priorities and requirements of user departments. Operates a pallet jack and other related material handling equipment and utilizes a computerized inventory database system to ensure items are received, shipped and handled correctly, stored properly and dispatched to the appropriate end users in accordance with established standards, policies and procedures. Performs picking, packing, distributing, delivering, stocking, physical count verification (cycle counting), cleaning, and tidying functions in stores, linen and user areas. Performs a variety of routine inspection/ maintenance duties on vehicles and other related equipment.

What you’ll do

• Receives, unpacks and verifies goods/contents of incoming shipments ensuring that goods are delivered as per specifications and completes related paper work such as signing delivery slips. Enters goods received using a manual or computerized inventory database system, matching against applicable purchase order, and prepares receiving reports for submission to finance and user departments. Records unidentified items and, where possible, directs the delivery to the correct person or department. Resolves discrepancies, returns damaged or spoiled goods, completes related documents, and maintains file of shipping records.
• Monitors levels of a variety of medical and other supplies such as pharmacy-ward stock, sterile supplies, linen for user areas in accordance with pre-determined levels through methods such as performing physical inventory counts, identifying items for re-ordering, and completing a requisition or scanning items for replenishment on a hand held device.
• Ensures established quotas of supplies are replenished in user department including designated nursing and patient care areas by entering orders using the material management system, picking goods from appropriate location, checking items and unit of issues for accuracy, and packing/loading supplies onto transportation carts or shelves in readiness for dispatch to user area; delivers items and equipment as scheduled or requested, and forwards used supplies to soiled holding/laundry area for re-processing. Maintains records of supplies delivered including obtaining user signature for deliveries and forwards the records to appropriate personnel.
• Responds to urgent situations by methods such as receiving requests via telephone, pager or area personnel, retrieving items from appropriate storage location, and delivering item to area personnel to ensure immediate delivery of requested item.
• Communicates with users when items are out of stock or when orders are incomplete or deleted by verifying back-ordered items and/or obtaining estimated time of arrival from computer system, referring problems to Supervisor for follow-up and consulting with user department supervisor in order to alleviate potential supply-related problems.
• Receives requests from user area personnel to add, delete or adjust inventory levels and reacts to these requests by filling out necessary paperwork as directed and communicating required adjustments to Supervisor to reflect changes in supplied stock.
• Routinely rotates stock including retrieving product recall items and processing standardization product initiatives by inspecting products for outdates, communicating with end users on product recalls and/or changes, switching out old product with new, updating user areas item labels when changes occur, removing outdated/recalled products if found, and ensuring old/affected products are returned to the Warehouse or Vendor as instructed.
• Delivers and picks up furniture, equipment, mail and parcels as required; sorts and distributes linens, patient’s clothing, and other items for laundry and maintains accurate records by recording details such as name of patient, ward and items concerned to ensure proper placement and processing on return. Performs minor repairs and services to patient’s clothing and linen.
• Cleans and maintains tidiness of storage shelves, counters and other equipment as required by removing stock, cleaning bins and re-stocking in accordance with established levels.
• Delivers and picks up perishable items and handles materials as per departmental policy, Workplace Hazardous Materials Information System, and Transportation of Dangerous Goods requirements.
• Performs a variety of routine inspection/maintenance duties on vehicles and other related equipment such as securing load, cleaning, checking lights and tires, maintaining fluid levels; recommends vehicle and/or equipment repairs as required; maintains all related documentation such as log books.
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade twelve (12), plus one year recent, related experience or an equivalent combination of education, training and experience. Valid Class 5 vehicle licence.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within In-Hospital Replenishment contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Ability to organize work.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual (Casual is defined as on call with no guaranteed hours.  Shifts can be called out via short call (1-5 hours of notice) or pre-booked). 
Wage: $25.26 / Hour + 13% in lieu
Location: 70 Colony Farm Road, Port Coquitlam BC, V3C 5X9
Closing date: Applications accepted until position is filled
Hours of Work: 07:00–15:00 (Monday to Friday)
Requisition #: 191716E

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.