Reporting Lead, Project Management Office, BC Health Workday

Reporting Lead, Project Management Office, BC Health Workday

In accordance with the Purpose, Vision, Values and Coast Salish Teachings, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position. 

The BC Health Workday Program is a provincial initiative with seven participating BC health organizations (FHA, IHA, ISLH, NHA, PHC, PHSA and VCHA). The program began in 2023 to implement a Human Capital Management System (HCMS) software solution as part of the BC Health Human Resources Strategy to transform HR services. Designed by Workday Canada, the new provincial platform will replace existing HR and payroll systems in the health organizations with a single, unified technical system that will standardize and modernize HR and payroll services. It is a significant transformation in BC and is vital to the sustainability of BC’s health system. 

Reporting to the Manager, Planning & Project Controls, The Program Management Office (PMO) Reporting Lead is critical in supporting effective governance, early identification of issues, and proactive resolution of risks across the program lifecycle by maintaining transparent, audit-ready reporting.  The PMO Reporting Lead consolidates and interprets data from across all program workstreams to produce dashboards, financial summaries, and governance reports that support leadership and inform governance decision-making, highlight risks, and reinforce accountability for the implementation of the BC Health Workday Program.  The Reporting Lead is accountable for establishing and maintaining the reporting frameworks that give the BC Health Workday Program and governance bodies consistent, timely, and actionable visibility into program performance.  

The Reporting Lead ensures that reporting is accurate, aligned to program KPIs and milestones, and responsive to the needs of diverse partners, including program leadership, Health Organizations, finance, and vendors.

Key Accountabilities

• Develops and manages program-wide reporting frameworks to ensure consistency, accuracy, and timeliness across all workstreams and governance forums. 
• Consolidates and analyzes data from diverse sources, producing dashboards, status reports, and summaries that highlight progress, risks, and variances against both the approved baseline and the current plan. 
• Applies advanced statistical methods and tools to identify patterns, trends, and correlations within program data, providing deeper insights that support forecasting, early risk identification, and decision-making. 
• Uses statistical analysis to evaluate program performance against cost, scope, and schedule baselines, highlighting potential impacts and supporting proactive mitigation strategies. 
• Prepares governance reports that integrate financial, risk, quality, and milestone data into concise, actionable insights for leadership and governance committees. 
• Produces specialized reports, including budget profiles, financial summaries, assurance and quality reports, and metrics tracking deliverables, deviations, and risks. 
• Ensures all reporting is directly linked to program KPIs, milestones, and governance requirements, maintaining transparency and alignment with decision-making needs. 
• Works closely with Finance, Change Management, and Workstream Leads to ensure reports are accurate, relevant, and reflect current program conditions. 
• Maintains schedules and deliverables related to the reporting function, ensuring reporting timelines align with program milestones, governance cycles, and external dependencies. 
• Provides advice and guidance to partners in interpreting reports and statistical analyses, exercising judgment to highlight key insights and identify emerging risks or opportunities. 
• Tracks project performance against schedules, budgets, milestones, and deliverables, monitoring barriers and escalating risks with recommended actions. 
• Ensures all reporting outputs, data sets, and statistical analyses are audit-ready, supporting external assurance activities and reinforcing accountability within the program.

Qualifications

• A level of education, training, and experience equivalent to a Bachelor’s Degree in Health Services Administration, Business Administration, Information Systems or relevant health care discipline with a minimum of five (5) year’s recent, related experience in program reporting, analytics, and performance monitoring within large, complex initiatives. Project Management Professional designation considered an asset. 
• Advanced proficiency with statistical methods and tools, supported by formal education and applied experience in statistical analysis of complex datasets.
• Advanced statistical competency and the ability to apply statistical tools and analysis to program data, transforming complex information into meaningful insights that support governance and decision-making. 
• Strong analytical and technical expertise with clear communication and collaboration skills, ensuring reporting outputs are accurate, timely, and accessible to diverse interest holders. 
• Demonstrated expertise in using project management, reporting, and collaboration platforms to structure, analyze, and share information across large program teams. 
• Advanced skills in Microsoft Excel (including advanced formulas, pivot tables, and statistical functions) and PowerPoint for developing clear and insightful dashboards and presentations. 
• Experience monitoring budgets, schedules, and deliverables against stringent timelines, with the ability to report progress against both baseline and current plans. 
• Strong understanding of data governance, privacy requirements, and role-based access controls, particularly in healthcare and public-sector contexts. 
• Ability to design and apply innovative reporting and statistical approaches to identify trends, forecast potential impacts, and highlight emerging risks. 
• Exceptional communication skills to convey complex findings in accessible formats to both technical and non-technical audiences, including senior leadership and governance committees. 
• Skilled in facilitation and consensus-building to address reporting discrepancies and ensure alignment across interest holders. 
• Proven ability to manage multiple priorities under pressure, delivering accurate reports and analyses within tight deadlines. 
• Experience engaging with a wide range of partners, including Health Organizations, vendors, contractors, and executive partners. 
• Proficiency with standard office applications, project management tools, databases, and statistical or business intelligence platforms. 

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time
Wage:  $88,990 to $127,923.
The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience and would be in alignment with the provincial compensation reference plan.
Location: 1775 Willingdon Ave, Burnaby BC V5C6E3 (Hybrid)
Closing date: Open Until Posting is Filled
Hours of Work: 08:30 to 16:30, Mon - Fri
Requisition # HCMS_ E06312

What we do  

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.  

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.