Specialist, Psychological Health & Safety

Specialist, Psychological Health & Safety

HR Psychological Health & Safety (PHS)
Vancouver, BC 
Reports to the Director, Psychological Health & Safety

Supporting the vision, values, purpose, and commitments of Provincial Health Services Authority (PHSA), including service delivery that is centered around patients and families:

Acts as an internal consulting resource for organizational development processes, strategies, decision-making, and projects that are directed at fostering a culture of Psychological Health and Safety (PHS) in the workplace. Responsible for supporting the development and implementation of strategic and operational initiatives designed to strengthen health, resilience, and well-being at the individual, team, leader, and organizational levels. Provides consulting services to support the goals and objectives of senior leadership with interventions such as change initiatives, strategy planning facilitation, process re-design, team building, education and training, consulting and coaching, culture and respectful workplace development issues. Provides support to the organization and specific functional areas in recognizing current patterns across the system and partnering to develop and implement strategies to improve organizational effectiveness. This work is framed within PHSA commitments to Indigenous cultural safety, anti-racism, and equity, diversity, and inclusion.

What you’ll do 

• Design, develop, implement, and evaluate new and existing PHS management systems to assess and address key psychosocial factors impacting workforce mental health.
• Provides leadership in the development and implementation of strategic and operational initiatives designed to support staff and medical staff in nurturing their self-care, well-being, and total health.
• Designs, develops, and recommends new and innovative models for PHS service delivery to meet the needs of staff and medical staff.
• Analyzes existing systems and processes and makes recommendations to optimize assessing and addressing key psychosocial factors impacting workforce PHS.
• Partners with senior leaders and teams in designing and implementing change processes that engage stakeholders appropriately from initiation to integration of the change.
• Provides client services and programs in a way that increases leaders' capacity for coaching, process design, facilitation, and team development within their own teams by training and supporting leaders in how to host psychologically informed conversations.
• Delivers best in practice resilience training for staff, medical staff, teams, and leaders by leading the development, implementation and maintenance of competency based learning programs and continuing education of staff, integrating these with practice standards.
• Facilitates team development and changes in group norms, values, and culture; identifies and uses instruments and surveys to analyze individual and group behavior; partners with clients in identifying possibilities for improvement; provides coaching supports to leaders towards increasing success in change integrations.
• Collaborates as directed with key provincial and regional committees.
• Meets with stakeholders to facilitate consensus, consultation and the sharing of information; liaises with consultants, vendors, other health care entities and external agencies.
• Keeps current on the interpretation and application of the National Standard of Canada for Psychological Health and Safety in the Workplace, relevant articles standards, practices and protocols.
• Collaborates with colleagues at other health authorities to support implementation of provincial PHS programs.
• Represents the PHS department on selected internal and external technical committees as required, and provides status reports to leadership.
• Coordinates and leads project teams for the development of new training, processes and tools to enhance PHS services delivery. Ensures project deliverables are completed on time and on budget, as identified in the project plan.
• Provides leadership to external vendors or project team members as required.
• Remains current in the practice of organization development and leadership development by ongoing professional development; researches and implements cutting edge best practice in alignment with probable future needs in the organization.
• Evaluates PHS services ensuring interventions meet client satisfaction.
• Other relevant duties and responsibilities as required.

What you bring 

Qualifications 

• Master's Degree in Psychology, Organization Development, Leadership, Adult Education, Behavioral Science, or other equivalent education and training.
• Five years' recent related experience in psychological health and safety, organization development and/or leadership development in an intermediate to large size organization.
• Preference will be given to candidates with work experience in healthcare settings.
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Psychological Health & Safety (PHS) contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Demonstrates the leadership practices of PHSA and creates the conditions for people to succeed.
• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge 

• Demonstrated knowledge of psychosocial factors impacting personal well-being and organizational health, as outlined in the National Standard of Canada for Psychological Health and Safety in the Workplace.
• Demonstrated knowledge of organization development theory and applications.
• Demonstrated group facilitation skills in an organization development role.
• Demonstrated knowledge of leadership and team development.
• Demonstrated knowledge of adult learning strategies and methodologies.
• Demonstrated ability to initiate, lead, analyze, organize, problem solve and prioritize.
• Demonstrated expertise in conflict management.
• Demonstrated expertise in project management, particularly of change initiatives.
• Working knowledge of applicable regulations, legislation, policies and procedures.
• Knowledge and understanding of computer technology, especially the fundamentals of word processing, spreadsheets, graphics, and cloud databases.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring 

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.  

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees. 
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles. 
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources. 
• Annual statutory holidays (13) with generous vacation entitlement and accruement. 
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position). 
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.  

Job Type: Regular Full-Time
Salary Range: $88,990-$127,923/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 West Broadway, Vancouver, BC V6H 1G9
Closing Date: Applicants accepted until position is filled 
Hours of Work: 08:00-16:00 Monday-Friday
Requisition #: 191705E

What we do  

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous. 

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services 

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code. 

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca. 

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents  including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study. 

ATTN: PHSA Employees: 

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at internaljobs.phsa.ca 

Please note the internal job posting will no longer be accessible after the expiry date of December 1, 2025. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting. 

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at  internaljobshelpu@phsa.ca . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk and a Help Desk Representative will contact you the next business day.