Lab Assistant Data Entry Clerk

Lab Assistant Data Entry Clerk

Hospital Labs

Vancouver, BC

Reporting to the Laboratory Site Coordinator or designate and under the direction of the Technical Leader, performs duties related to blood collection and specimen processing, and the data input of information into the laboratory computer information system. Collects blood specimens and prepares specimens for analysis. Performs clerical and reception duties such as typing, answering the telephones, filing and receiving and distributing mail and materials. Schedules and books patient appointments utilizing a computerized scheduling system. Performs ECG testing as required.

What you’ll do

• Receives patients by methods such as examining test requisitions to confirm patient demographics, checking for physician’s signature, and entering demographics into the computer system. Prints labels indicating patient information such as referring Physician, name and test, and affixing to requisition. Explains procedures for collection of laboratory specimens and responds to routine inquiries.
• Collects blood specimens from patients for tests by methods such as identifying patients, performing venipuncture and skin puncture, labeling specimens with required information and disposing of sharps.
• Prepares specimens such as blood and urine for analysis by performing duties such as checking specimen identification and requisition, identifying whether additional tests or special testing is required, separating serum or plasma from cells by centrifugation, and preparing blood films.
• Processes specimens by methods such as receiving specimens, sorting and labeling for testing, logging data into the computer database, and batching specimens for distribution. Stores specimens according to established procedures.
• Sends specimens to referral laboratories by performing duties such as logging the required information into computer database, packaging specimens according to legislated requirements, and placing in selected area at designated pick-up time.
• Performs receptionist duties such as answering telephones, responding to general inquiries from patients, nursing units, or external facilities, taking and relaying messages, paging laboratory and medical staff, relaying test results, and referring calls as appropriate.
• Prints items such as labels, computer generated blood collection lists and various reports by entering information into the computer system. Sorts, files and distributes laboratory reports to physicians and nursing staff as requested.
• Maintains work area by methods such as cleaning blood collection baskets, wiping baskets, wiping down counters and work benches with disinfectant, defrosting fridges, maintaining cryostat and frozen section rooms, identifying depleting stock, and notifying supervisor for order replacements.
• Schedules and books patient appointments utilizing a computerized scheduling system by performing duties such as receiving appointment, making follow-up appointment, making adjustment arrangements, assigning appropriate time, date and location, and contacting patient as required.
• Performs ECG testing by performing duties such as attaching electrodes to the patient, running the ECG, and printing report for designated personnel as required.
• Performs other related duties as assigned.

What you bring

Qualifications

• Grade12, successful completion of a recognized Lab Assistant training program, plus one year recent related experience, or an equivalent combination of education, training, and experience.
• Ability to keyboard at 25 w.p.m
• Demonstrated knowledge of the historic and ongoing impacts of settler colonialism on Indigenous Peoples in social and health contexts, including supported by significant knowledge of Indigenous-specific mandates, including clear understanding of and commitment to eradicate Indigenous-specific racism and discrimination and embed Indigenous Cultural Safety and Humility.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within Hospital Labs contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

Core Competencies

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (the Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

Skills & Knowledge

• Ability to communicate effectively both verbally and in writing.
• Ability to deal with others effectively.
• Physical ability to carry out the duties of the position.
• Ability to organize work.
• Ability to operate related equipment.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Casual
Wage: $29.27 / hour
Location: 3080 Prince Edward St, Vancouver, BC V5T 3N4
Closing Date: March 29, 2025
Hours of Work: 0600-1400 / 0630-1430 / 0700-1500 / 0800-1600 / 1200-2000 / 1300-2100 / 1600-0000 / 0000-0800 (Rotating)
Requisition # 180315E

What we do

Provincial Laboratory Medicine Services (PLMS), part of Provincial Health Services Authority (PHSA), is at the forefront of diagnostic testing in BC, operating across 31 sites in the Lower Mainland and Central Coast. From hospitals to specialty labs within Vancouver Coastal Health, Provincial Health Services Authority, Fraser Health Authority, and Providence Health Care, our dedicated teams deliver fast, accurate results that drive critical patient care and medical innovation. Whether detecting diseases, guiding treatments, or supporting groundbreaking research, PLMS plays a vital role in advancing healthcare and saving lives across the province

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Create equity – Be courageous.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to anti-racism and equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently excluded groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes ongoing commitments to Indigenous recruitment and employee experience as well as dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya’k̓ula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and exclusion faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and title of BC First Nations and self-determination of all First Nations, Inuit and Métis communities. PHSA is mandated to uphold legislative obligations and provincial commitments found in the foundational documents including the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.