Senior Director, Provincial System Planning and Access, CSBC

Senior Director, Provincial System Planning and Access, CSBC

PHSA Corporate

Vancouver, BC

In accordance with the Mission, Vision and Values, and strategic directions of PHSA, safety, including both patient and employee safety, is a priority and a responsibility shared by everyone at PHSA. As such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

Cardiac Services BC (CSBC) is responsible for planning, coordinating, monitoring, evaluating and funding adult tertiary cardiac care across the province.

The Senior Director, Provincial System Planning and Access reports to the Executive Director and is dually accountable to establish a provincial direction and approach to the delivery of cardiac care for their designated clinical program areas as well as to oversee system planning and access for all of CSBC. The Senior Director, Provincial System Planning and Access, leads the development of an overall access strategy for CSBC, working in close partnership with provincial medical and operational leaders to oversee system planning initiatives related to capacity/resource utilization. Additional responsibilities include the assessment and introduction of new technologies and the improvement of procedural care access for patients within the province.

As part of a matrix structure, this role is responsible to provide provincial clinical program leadership and to set strategic direction for key service functions within CSBC. For clinical program leadership, the senior director’s primary focus is to partner with key stakeholders to establish province-wide integration of care and coordinated service delivery with an emphasis on quality, access and patient safety. In this role, the Senior Director leads the development of strategic partnerships and initiatives, system-wide project management, information management, and population-based evaluations. Within their strategic role overseeing directing the scope of core CSBC service functions, the Senior Director is responsible to develop and implement strategies that will span the full scope of CSBC’s clinical portfolio and extend beyond the cardiac community to be used (as appropriate) to support the development of standardized approaches across PHSA’s provincial clinical programs.

What you’ll do

• As a core member of the CSBC Leadership Team, provides leadership for provincial planning, development, implementation, and ongoing improvement activities including support with implementation and ongoing monitoring and evaluation of cardiac care.
• Leads two provincial Cardiovascular Disease Network (CDN) population groups, involving medical, clinical and administrative leaders from across the province. The CDNs develop population-focused strategic priorities and inform key provincial initiatives.
• Guides annual planning processes within their assigned clinical programs to develop multi-year plans; integrates these plans into a comprehensive prioritization process which informs the allocation of CSBC’s provincial Life-Support funding to regional health authorities.
• Leads CSBC’s System Planning and Access work stream. Accountable for the development and implementation of a program strategic plan that describes the short, medium, and long-term objectives for the portfolio, accompanied by an annual program work plan connecting CSBC priorities to those established for the portfolio.
• Working in conjunction with the regional health authorities, develops and implements strategies that improve the collection of high-quality data used in cardiac services system management and reporting. Negotiates and facilitates consensus on issues related to procedural case volume allocations, service access and quality issues requiring remediation.
• Monitors and evaluates emerging evidence within clinical portfolios to ensure appropriate review, validation, and propose necessary changes of data collection processes, measurement/evaluation strategies, technology requirements, and system implications.
• Provides supervision and leadership to staff and/or external stakeholders through coaching, guiding, and modeling key behaviours/strategies; encourages dialogue; and provides guidance and advice to facilitate resolutions to issues. Contributes to an environment of collaboration, trust, and mutual respect.
• Developing Requests for Proposal and Expressions of Interest for external consultants; directs or participates in the evaluation and selection of external consultants as appropriate. Directs and monitors the progress of external consultants and ensures achievement of agreed upon objectives/deliverables within approved financial parameters.
• Formulates, implements, and evaluates strategic program/project plans, goals, and objectives consistent with CSBC’s mandate, including leading the development, recommendation and implementation of new or changed policy.
• Directs, prepares, and/or coordinates the creation of concept documents, reports, briefing notes, issue papers, and presentations for targeted audiences to gain the appropriate approvals for initiative implementation.
• Identifies and evaluates new initiatives, partnership opportunities, and new developments and trends in cardiac care through ongoing engagement with the scientific literature, contact with peers at other organizations, professional associations, and attendance at seminars, workshops, as well as national and international conferences. Supports health authorities in implementing best practice, evidence-based initiatives and take remedial action as required.
• Fosters relationships with internal and external stakeholders that result in the sharing of knowledge, identification of opportunities to promote innovation, and integration of cardiac programs within other programs such as primary care and chronic disease management.
• Develops and manages operational budgets, monitors expenditures, performs variance analysis, and supports annual capital planning process.

What you bring

Qualifications

• A level of education, training, and experience equivalent to a Master’s degree in Health Sciences, Nursing, or Public/Population Health. Minimum ten (10) years’ experience in progressive management role in Health Care with experience implementing strategic initiatives. Clinical experience in cardiac services, experience in health system program planning, data science, analytical methods, and/or clinical operations are considerable strong assets.
• Broad knowledge of health system program planning, data science, and analytical methods. Demonstrated successful management of complex projects, change management, and utilization of key performance indicators. Demonstrated implementation of a complex, system-wide project, especially a project that required work with interdisciplinary groups and physicians is an asset for this position. Demonstrated “results-orientated” with skills related to relationships, influence management, and the ability to have working teams arrive at consensus. Demonstrated ability to work independently.

Skills & Knowledge

• Understanding of various reports including Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous Cultural Safety and anti-racism.
• Collaborates with peers to ensure ICS lens applied holistically through department as whole
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time

Salary Range: $128,298 - $184,428 /year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 1333 W Broadway, Vancouver, BC V6H 1G9
Closing date: Applications accepted until position is filled
Hours of Work: 0830-1630 (Monday to Friday)
Requisition # 164880E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA is committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca  

Please note the internal job posting will no longer be accessible after the expiry date of May 9, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.