Clinical Informatics Analyst, Nurse - BC Cancer - Abbotsford

Clinical Informatics Analyst – Nurse

BC Cancer

Abbotsford, BC

The Clinical Informatics Analyst (CIA) reports to the Manager and identifies and articulates gaps between current and future state clinical business processes and participates in ongoing reviews and revisions of clinical content within clinical applications to automate and enhance patient/client information, clinical documentation and to reflect best practice. To advance clinical and operational workflow and processes in order to achieve desired clinical transformation and improve clinical outcomes, the role supports all phases of the clinical information system design life cycle, including the development, implementation and optimization of the system.

The CIA carries out program evaluation and quality improvement for clinical information systems by gathering and analyzing utilization patterns, statistics, PSLS reports and change requests and applies their knowledge of how patients/clients, resources and information flow through the health system. The role provides orientation, guidance, and collegial information and/or demonstration to users and collaborates with Clinical Informatics Specialists (CISs), multi-disciplinary care teams, practice leaders, and other vested parties to achieve the successful delivery of clinical information systems.  

What you’ll do

• Apply working level knowledge of clinical concepts, clinical workflow, clinical care processes, technologies and methods for workflow analysis and formal data-gathering techniques to document requirements to inform the design, system prototype and build, and implementation of clinical information systems and applications. Keeps abreast of developments in clinical information solutions and clinical informatics.
• Identify and articulates gaps between current and future state clinical workflow processes. Participates in ongoing reviews and revisions of clinical content within clinical applications to identify clinical and operational requirements.
• Gather and analyze utilization patterns, statistics, PSLS reports and change requests to evaluate and identify quality improvement opportunities for clinical information systems.
• Participate and support enterprise and localized clinical and operational workflow process review sessions. Reviews and utilizes findings/data to identify and frame guiding questions, using audience-appropriate communication and language.
• In collaboration with CISs and with input from leaders and end users, suggests new or redesign of processes/workflows based on system deficiencies and future state enhancements.
• Support the design, implementation and adoption of clinical program-specific workflows such as, perioperative, medical-surgical, ambulatory and solution functionality, based on knowledge and expertise. Supports CISs in conducting system design validation sessions and workshops with end users. Makes recommendations for improvements based on user feedback.
• Assist users during the development, implementation and optimization phases by troubleshooting straightforward clinical system software problems and investigating alternative solutions, escalating as required. Provides end-user support during implementation and post go-live as assigned.
• Provides orientation, guidance, and collegial information or demonstration of clinical information systems to end users, leaders and other vested parties to support design methods and processes, in collaboration with the CISs.
• Contribute to business plan, project charter, and objective development. Informs and provides input and measurable timelines for assigned tasks. Executes assigned clinical deliverables within project plans, tracks and reports on implementation timelines, updates status reports, and identifies risks and/or concerns as required.
• Engage with working groups/subject matter experts within Health Authorities, through work analysis, to complete assigned project tasks in a timely manner. Looks for improvement opportunities.
• Support tailoring enterprise strategies for localization at site level.
• Log incident tickets, analyzes information in the tickets for completeness and coordinates issue tracking and regular follow-ups.

What you bring

Qualifications: 

• Current practicing registration as a RN or RPN with the British Columbia College of Nurses & Midwives (BCCNM).
• Two (2) years’ recent related direct patient care/front line experience including one (1) year of experiencing using clinical information systems or an equivalent combination of education, training and experience.
• May require the use of a vehicle for which mileage is reimbursed in accordance with the current Collective Agreement.
• May be required to travel, work different shift hours and weekends/STATs in accordance with the current Collective Agreement.
• Demonstrate comprehensive knowledge of the historic and ongoing impacts of settler colonialism and systemic racism on Indigenous Peoples within social and health contexts. This includes understanding how these factors contribute to current health disparities and barriers to care. Show a clear commitment to identifying, challenging, and eradicating Indigenous-specific racism and all forms of discrimination impacting equity-deserving groups within health care settings. This involves familiarity and understanding Indigenous Cultural Safety and Humility recognizing personal biases, institutional barriers, engaging in anti-racism education and training and advocating for systemic change.
• Demonstrated knowledge and understanding of legislative obligations and provincial commitments within BC Cancer contexts found in the foundational documents including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study - BC Human Rights Code, BC Anti-racism Act and how they intersect across the health care system.

 Core Competencies:

• Brings an understanding of the Indigenous specific racism and the broader systemic racism that exists in the colonial health care structure, and has demonstrated initiatives in breaking down barriers and ensuring a safe environment ensuring a sense of belonging to all and informed by Indigenous Cultural Safety.
• Awareness of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments

You have:

• Clinical competency, practice standards of care, and knowledge and supports the integration of evidence-based practice in the delivery of quality care/services.
• Demonstrate experience in policy and procedure development and/or clinical documentation standards, business process analysis and reengineering techniques.
• Demonstrate knowledge regarding new trends in clinical practice and information systems.
• Knowledge of project management practices, methodologies and principles.
• Demonstrates a commitment to beginning and/or continuing their personal learning journey related to Indigenous-specific racism and dismantling systems of oppression, as well as addressing racism more broadly. Shows willingness to articulate and share their learning experiences to contribute to a culture of motivation and inspiration among peers.
• Demonstrates foundational knowledge of the social, economic, and political realities of settler-colonialism and its impacts on Indigenous peoples and equity-deserving groups within social and health contexts. Understands the impact of social determinants of health-on-health outcomes. Shows a commitment to learning about and upholding legislative obligations and provincial commitments outlined in foundational documents such as the Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place: Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan, Remembering Keegan: A First Nations Case Study, the BC Human Rights Code, Anti-Racism Data Act, and the Distinctions Based Approach.

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Temporary, Full-Time (Until July 2, 2026)

Wage: $41.42 - $59.52/hour

Location: 32900 Marshall Road, Abbotsford BC V2S 0C2   

Applications will be accepted until position is filled.

Hours of Work: Monday – Friday, 0800-1600

Requisition Number: 184878E

What we do

BC Cancer provides comprehensive cancer control for the people of British Columbia.

BC Cancer is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BC Cancer is committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

Attention current employees of PHSA:

You must apply via your internal profile at http://internaljobs.phsa.ca.

The internal job posting expires on June 13, 2025 and will no longer be accessible. If the internal job posting has expired, please e-mail internaljobshelpu@phsa.ca with the six-digit job requisition number and your PHSA employee ID number to be considered as a late internal applicant. Please do not apply for the external job posting.

If you have not yet set up an internal profile, please e-mail internaljobshelpu@phsa.ca with your PHSA employee ID number to obtain your temporary password. Our business hours are Monday-Friday 8:30am-4:30pm, excluding Statutory Holidays and a Help Desk Representative will respond to you with 1-2 business days.

If you are not a current employee of PHSA and require assistance with your application, please contact the External Careers team at careers@phsa.ca.