Learning Facilitator/Instructor, Clinical Informatics - BC Mental Health & Substance Use Services

Learning Facilitator/Instructor, Clinical Informatics

BC Mental Health & Substance Use Services

Burnaby, BC

What you’ll do

• Utilize educational/curriculum theory and knowledge to deliver and evaluate education programs for clinicians and staff.
• Provide direct clinical instruction to new and existing staff as required and facilitates learning by role modeling clinical information system and clinical workflow skills and practices to learners in a classroom or at designated workstation, promoting skill development.
• Support students, preceptors/preceptees, peer mentors/mentees and clinical programs using teaching and learning principles and a program planning and evaluation process to meet the identified educational needs of learners.
• Assess individual and group learning needs, in collaboration with peer mentors, Professional Practice and Education leaders, and/or other internal clinical program subject matter experts as applicable, by observing activities, discussing clinical information system use, issues and implications. May analyze data such as staff competency assessments and growth plans, practice changes and quality improvement indicators, to determine specific educational requirements to support learner competency and skill development using the new clinical information system.
• Develop, review, and modify learning resources and educational reference documents for team members and/or staff/providers by using established educational standards, and ensuring content reflects the most up-to-date, peer reviewed, evidence-based best practice. Strive to match content and delivery method. Provide feedback to other developers to ensure resources are current, relevant, cost effective and coordinated.
• Utilize a variety of teaching/learning strategies to support education and instruction activities with individuals and groups including facilitating groups, coaching, mentoring, conducting formal/informal presentations and demonstrations, coordinating introduction of new skills/procedures, arranging and providing in-service sessions and using educational technology and self-directed learning methods to implement planned programs. Facilitate scheduling of education sessions by collaborating with staff and/or learning team members to determine times, frequency and duration to ensure effective use of resources; maintain records and identifies/schedules team member attendance at update sessions.
• Participate in the evaluation of the effectiveness of clinical information system education programs, activities and resources by analyzing learning outcomes using program/resource evaluation, learner behaviours, utilization statistics and reviewing feedback to determine opportunities for quality improvement.
• Participate in quality improvement and risk management activities by evaluating effect of changes in clinician, provider, and staff practice, generating recommendations for alternative approaches, following up with the Manager on incident reports raised in class, and recommending changes to selected policies, procedures or protocols; drafts new and/or revised procedures, standards and criteria for the CIS Learning program in conjunction with the interdisciplinary team. Initiate strategies to improve staff/provider learning using principles of continuous quality improvement to promote delivery of high quality educational services.

What you bring

Qualifications

• Current practicing registration as a Registered Nurse with the British Columbia College of Nurses & Midwives (BCCNM) OR current practicing registration as a Registered Psychiatric Nurse with the BCCNM for relevant mental health positions.
• Three (3) years’ recent, related teaching experience and/or group facilitation relevant to the clinical area or an equivalent combination of education, training and experience.
• Valid BC Driver's License as local area travel requires the use of a personal vehicle.
• Travel outside of existing geographic area and/or overnight travel may be required, and will be compensated in accordance with applicable collective agreement language.

Skills & Knowledge

• Knowledge of organization’s policies, procedures and standards of care.
• Demonstrated ability to teach, demonstrate, facilitate, engage and lead in a classroom setting.
• Demonstrated adult education delivery experience.
• Demonstrated experience with learner assessment and providing feedback.
• Demonstrated ability to promote a creative learning environment.
• Strong computer literacy and proficiency with current computer applications and equipment as well as ability to effectively use a computerized client care information system.
• Demonstrated ability to use critical thinking in approach to teaching.
• Demonstrated ability to develop educational materials.
• Demonstrated ability to communicate effectively with co-workers, either one-on-one and/or in-groups, both verbally and in writing.
• Demonstrated ability to provide leadership and work direction.
• Strong organizational and time management skills as well as demonstrated ability to establish workload priorities in collaboration with others.
• Demonstrated ability to provide effective consultation.
• Demonstrated ability to effectively work independently and in collaboration with others.
• Demonstrated ability to deal with and/or guide others in resolution of conflict issues.
• Physical ability to perform the duties and responsibilities of the position.
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities of settler colonialism on Indigenous Peoples and familiarity with addressing Indigenous-specific anti-racism, anti-racism and Indigenous Cultural Safety and foundational documents and legislative commitments (The Declaration Act, the Declaration Action Plan, TRC, IPS, Remembering Keegan, etc.).

What we bring

Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.

• Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
• Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
• Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
• Annual statutory holidays (13) with generous vacation entitlement and accruement.
• PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
• Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.

Job Type: Regular, Full-Time
Wage: $49.20 - $63.47/hour
Location: 1795 Willingdon Avenue, Burnaby BC, V5C 6E3

Hours of Work: Monday – Friday, 0830 - 1630
Requisition # 168679E

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.

What we do

BC Mental Health & Substance Use Services (BCMHSUS) cares for people with complex mental health and substance use challenges.

BCMHSUS is part of the Provincial Health Services Authority (PHSA).

The Provincial Health Services Authority (PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.

Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services

PHSA and BCMHSUS are committed to equity in our hiring and employment practices. With learning and compassion, we are addressing existing inequities and barriers throughout our systems. PHSA is seeking to create a diverse workforce and to establish an inclusive and culturally safe environment. We invite applications and enquiries from all people, particularly those belonging to the historically, systemically, and/or persistently marginalized groups identified under the B.C. Human Rights Code.

One of PHSA’s North Star priorities is to eradicate Indigenous-specific racism, which includes dismantling barriers to health care employment at every level. We welcome Indigenous individuals to apply and/or contact the Sanya'kula Team (Indigenous Recruitment & Employee Experience) for support at indigenous.employment@phsa.ca.

Indigenous-specific anti-racism initiatives are rooted in addressing the unique forms of discrimination, historical and ongoing injustices, and marginalization faced by Indigenous peoples. These initiatives align with an Indigenous rights-based approach, recognizing the inherent rights and self-determination of Indigenous communities. PHSA must uphold legislative obligations and provincial commitments found in the foundational documents such as including Truth & Reconciliation Commission’s Calls to Action (2015), In Plain Sight (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP), Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls Calls for Justice (2019), the Declaration Act Action Plan and Remembering Keegan: A First Nations Case Study.

ATTN: PHSA Employees:

To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca

Please note the internal job posting will no longer be accessible after the expiry date of July 7, 2024. If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.

If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264. Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.